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About the Role

Clio is seeking a Systems Engineer, Production to join their Platform Team. This role focuses on building and operating the systems that power Clio's cloud-based products and services, ensuring reliable, secure, and scalable solutions for thousands of customers.

Responsibilities

• Design, build, and maintain the AWS infrastructure supporting Clio’s production environments.
• Implement and evolve Infrastructure-as-Code using Terraform, ensuring reproducibility and compliance.
• Collaborate with developers to improve CI/CD pipelines, deployment strategies, and overall developer experience.
• Enhance observability and reliability, refining alerting, monitoring, and incident response.
• Collaborate on cloud optimization projects, improving performance, cost efficiency, and security posture.
• Mentor and guide team members, fostering a culture of technical excellence and continuous learning.
• Partner with Security, MLOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems.
• Define agentic patterns to inflect the way we build, deploy, and observe cloud infrastructure.

Requirements

• Experience designing, deploying, and operating AWS infrastructure and managed services (like RDS, EKS, Lambda) at scale.
• Expertise with Terraform and infrastructure automation.
• Strong coding foundation, beyond scripting, with experience in application development or designing and building robust automation frameworks and tooling.
• Experience in container orchestration and cluster management.
• Experience with CI/CD systems such as Buildkite, GitHub Actions, etc.
• Experience with relational or non-relational datastores in a production environment.
• Familiarity with observability platforms (Datadog, Prometheus, Grafana, etc.).
• Familiarity with Linux systems administration, networking, and troubleshooting.
• Excellent communication and documentation abilities, with a focus on knowledge sharing and team collaboration.
• Growth mindset when it comes to process improvement and new technologies, especially AI.
• Experience with Kubernetes (EKS) on AWS in production environments.
• Expertise with best practices for managing and securing cloud environments at scale.
• Prior experience leveraging AI to accelerate yourself and your team through generating code and debugging infrastructure issues.
• Prior experience in platform engineering or developer productivity teams.
• Prior experience working with software teams building and shipping applications to the cloud.
• Hands-on experience managing and scaling distributed data stores (e.g., MySQL/Aurora) at scale, including troubleshooting database bottlenecks and implementing robust backup and disaster recovery strategies.

Skills

• AWS
• Terraform
• Infrastructure-as-Code
• CI/CD
• Container Orchestration
• Kubernetes
• Datastores
• Observability Platforms
• Linux Systems Administration
• Networking
• Troubleshooting
• AI

Location

• UK

Work Type

• Hybrid

Experience Level

• Experienced

Salary/Compensations

• £69,700 to £82,000 to £94,300 GBP

Benefits

• Competitive, equitable salary
• Flexible hybrid work environment
• 25 days holiday + bank holidays
• Private Healthcare with Life Insurance & Critical Illness cover
• Pension contribution
• Professional development and growth options
• Clioversary recognition program

About the Company

• Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
• We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
• We are a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations.
• Clio is on a mission to transform the legal experience for all.
• Clio is the global leader in legal AI, building the platform that powers the future of legal work.
• With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes.
• At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action.
• By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action.
• As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio.
• Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact.
• Clio’s leadership and momentum have been recognized globally.
• In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide.
• We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies.
• We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists.
• Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges.
• Join Clio and help define the future of legal work through AI.
• Learn more at clio.com/careers.

Equal Opportunity

• Our team shows up as their authentic selves, and are united by our mission.
• We are dedicated to diversity, equity and inclusion.
• We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
• We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
• We are committed to equal employment and we encourage candidates from all backgrounds to apply.
• Clio provides accessibility accommodations during the recruitment process.
• Should you require any accommodation, please let us know and we will work with you to meet your needs.