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About the Role

This role involves managing store operations, leading a team, and ensuring excellent customer service and site presentation according to company standards. The position requires a focus on financial analysis, team development, and maintaining positive relationships with suppliers and the community.

Responsibilities

• Recruit, hire and train employees, ensuring excellent customer service.
• Develop, manage and assign tasks to ensure the site is clean, adequately stocked, organized, and well-kept.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees to maximize customer service and maintain site image.
• Implement non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare and deliver timely performance appraisals with proper performance-based feedback.
• Train all employees ensuring customer service, site image, and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.
• Develop methods to ensure all employees receive proper communication in a timely manner.
• Establish periodic communication meetings with all site employees and the Market Manager.
• Evaluate and develop specific action plans to address site needs and reach objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure required reports are completed accurately and timely.
• Manage and supervise store employees to ensure merchandise is stocked, attractively displayed, and priced correctly.
• Ensure all required employment-related posters and signs are easily accessible to employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform financial analysis necessary to maximize sales and net profits.
• Work outdoors to clean parking lots, gas pumps, and take out garbage.
• Work in occasional cold temperature extremes when supervising work in walk-in coolers/freezers.
• Work with a minimum of direction and supervision.
• Act as an effective manager, supervisor, and leader.

Requirements

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience to perform the essential duties, responsibilities and working in the conditions described.
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.
• Perform other duties as assigned or delegated by his/her supervisor.

Skills

• Leadership
• Management
• Customer Service
• Communication (oral and written)
• Financial Analysis
• Budgeting
• Forecasting
• Merchandise Management
• Inventory Control
• Cash Control
• Problem Solving
• Team Supervision
• Training
• Safety Awareness
• Interpersonal Skills

Location

• 3112 E Cesar Chavez St, Austin, Texas 78702

Work Type

• Flexible Availability
• Full-time

Experience Level

• Management experience
• Supervisory experience
• Retail sales experience preferred

Education Level

• High School diploma or GED preferred

About the Company

• Our mission at Circle K is to make people's lives a little easier every day.
• Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide.
• We are committed to helping them achieve their goals and grow with us.
• We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve.
• No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K.
• When you grow, we grow - together.

Equal Opportunity

• Circle K is an Equal Opportunity Employer.
• The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
• Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
• Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
• Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish