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About the Role

This role involves managing store operations, including staff supervision, customer service, inventory management, and financial analysis, to ensure the site meets company standards and objectives.

Responsibilities

• Recruit, hire and train employees, ensuring excellent customer service.
• Develop, manage and assign tasks to ensure the site is clean, adequately stocked, organized and well-kept.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees to maximize customer service and maintain site image.
• Implement non-discriminatory management skills in hiring, training, counseling, motivating and separating employees.
• Develop positive and professional relationships with suppliers.
• Promote excellent service and resolve customer complaints professionally.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare and deliver timely performance appraisals with proper feedback.
• Train employees on customer service, site image, marketing execution, and safety procedures.
• Develop communication strategies to ensure employees receive proper communication in a timely manner.
• Establish regular communication meetings with site employees and the Market Manager.
• Evaluate and develop action plans to address site needs and achieve objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure accurate and timely completion of reports.
• Manage and supervise store employees to ensure merchandise is stocked, attractively displayed, and priced correctly.
• Ensure required employment posters and signs are accessible to employees.
• Analyze daily sales and expense information to maximize sales and net profits.
• Budget and forecast P&L lines, and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform financial analysis necessary to maximize sales and net profits.
• Perform other duties as assigned or delegated by supervisor.

Requirements

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate (orally and in writing) in English.
• Ability to work with a minimum of direction and supervision.
• Ability to work as an effective manager, supervisor and leader.

Skills

• Leadership
• Management
• Customer Service
• Communication (oral and written)
• Financial Analysis
• Budgeting
• Forecasting
• Inventory Control
• Cash Control
• Training
• Supervision
• Planning
• Organizing

Location

• Austin, Texas

Work Type

• Flexible Availability
• Full-time

Experience Level

• Minimum Qualifications

Education Level

• High School diploma or GED preferred

About the Company

• Our mission at Circle K is to make people's lives a little easier every day.
• Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide.
• We are committed to helping them achieve their goals and grow with us.
• We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve.
• No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K.
• When you grow, we grow - together.

Equal Opportunity

• Circle K is an Equal Opportunity Employer.
• The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
• Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
• Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
• In English
• In Spanish