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About the Role
As a Medical Assistant at Phoenix House, you will provide operational support to facilitate the delivery of clinical services to patients and perform accurate and complete audits of medication. Be part of something bigger — help us build a healthier, addiction-free future together.
Responsibilities
- Supervises the (self) administration of medication to patients.
- Transcribes medication orders and monitors medication records for compliance.
- Perform accurate and complete audits of medication transported, received, administered, stored, or disposed, as trained, and assigned.
- Maintain patient confidentiality and conduct in accordance with Phoenix House medication policies and procedures.
- Enter data into computer EMR software.
- Answering telephones
- Update and file patient medical records
- Scheduled appointments
- Arranging for hospital admissions and laboratory services
- Correspond with external agencies, pertaining to client(s) as needed.
- Perform other duties as assigned.
Requirements
- 2 years of experience in a healthcare setting
Skills
- Ethical Practices
- Judgment
- Relationship Management
- Time Management
- Empathy
- Professional Boundaries
- Global and Cultural Awareness
- Critical Evaluation
- Problem Solving
- Decision Making
- Communication
- Teamwork
- Crisis Management
- Technical Capacity
Location
- Long Island City, NY
Work Type
- Full Time
Experience Level
- 2 years
Education Level
- High School Diploma/GED
- Graduate from an accredited Medical Assistant Program
Salary/Compensations
- $20.48 - $30.67 Hourly
Benefits
- 100% employer-paid medical insurance for all eligible employees and their dependents
- 10 Paid Holidays
- Paid vacation, sick time, personal and wellness time
- Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
- Pet insurance, legal support, and other supplemental insurance
- A generous tuition reimbursement program
- 403(b) retirement plan
About the Company
- Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery.
- We provide treatment, housing, and support services for our clients and their families.
- Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness.
- By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.