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About the Role

Join us as a Clinical Relations Specialist and utilize your skills to connect with patients, coordinate outreach efforts, provide education and resources, and ensure patients have access to the care and support they need. At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

Responsibilities

Support the delivery of recruitment objectives, business growth and randomization targets by taking responsibility for recruitment, engagement and retention of patients at the sites.
Build a strong network with non-medical partners (Patients advocacy groups, sport groups, social clubs, schools, retirement houses) to strengthen the awareness of clinical trials.
Locate, schedule and attend various community wide events that allows face-to-face interaction to obtain opt-in database leads.
Cultivate and maintain respectable relations with the community and promote clinical trials attend community events.
Maintain knowledge of current enrolling studies, timelines for the studies and protocol requirements.
Ensure an increase in the database and actively contributes to initiatives and strategies to enroll potential participants onto the database.
Distribute flyers, posters and other advertising material as appropriate to increase awareness of clinical trials.
Ensure technology is utilized to fullest extent in recruitment strategies to secure on-time Enrollment.
Manage projects and act as point of contact for various internal clients.

Requirements

Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years). In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Good planning, organization and time-management skills with ability to effectively prioritize workload
Solid interpersonal and problem-solving skills to enable working in a multicultural matrix organization
Good written and verbal communication skills
Presentation skills
Ability to multi-task
Proactive and detail-oriented
Ability to work independently as well as in a collaborative team environment
Strong business acumen and positive attitude
High degree of accuracy, concentration and proofing skills
Work is performed in an office environment with exposure to electrical office equipment.
Occasional drives to site locations with occasional travel both domestic and international.
Frequently stationary for 6-8 hours per day.
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Frequent mobility required.
Occasional crouching, stooping, bending and twisting of upper body and neck.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
Frequently interacts with others to obtain or relate information to diverse groups.
Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals.
Requires multiple periods of intense concentration.
Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.
Ability to perform under stress.
Ability to multi-task.
Regular and consistent attendance.

Skills

Patient connection
Outreach coordination
Education and resource provision
Patient access to care and support
Recruitment
Engagement
Retention
Networking
Community event participation
Clinical trial promotion
Project management
Planning
Organization
Time-management
Prioritization
Interpersonal skills
Problem-solving
Written communication
Verbal communication
Presentation skills
Multi-tasking
Proactive
Detail-oriented
Independent work
Collaborative work
Business acumen
Accuracy
Concentration
Proofing
Computer software utilization
Information communication
Active listening
Stress management

Location

Office environment

Work Type

Standard (Mon-Fri)
Occasional drives to site locations
Occasional travel both domestic and international

Experience Level

2+ years

Education Level

Bachelor's degree or equivalent

About the Company

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion.
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them.
Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence.
You’ll work in an environment where collaboration and development are part of the everyday experience – and where your contributions truly make a difference.

Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.