Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Braze is building an Applied AI function for its GTM organization to help pioneer how modern revenue teams operate with AI. This is a chance to work at the frontier of AI-enabled GTM execution at a scaled global SaaS company with sophisticated enterprise customers, advanced buyers, and a large customer-facing organization. The team encodes the judgment of its best practitioners into systems that extend it across the entire revenue org, creates feedback loops that surface where execution can improve, and builds the AI-powered systems that make every GTM team member more effective at the moments that matter most. This team is field-attached, product-minded, and outcome-driven.

Responsibilities

Own a defined surface area across the revenue lifecycle and use AI to transform how Braze executes within it.
Operate across three modes simultaneously: as the practitioner whose field judgment the agents in your domain are modeled after, as the builder who designs and refines those agents on top of shared infrastructure, and as the observer who determines whether the outputs are actually changing how GTM teams engage with customers and prospects.
Conduct stakeholder research across the GTM motion, from pre-sales through post-sales, to map where intelligence gaps, workflow friction, and handoff failures are most acute.
Translate findings into a structured and prioritized backlog of problems to solve, including problem statements, impact, and feasibility scoring, dependencies, and stakeholders.
Build and refine AI agents tailored to your area of the revenue lifecycle, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure.
Ship working solutions against real workflows.
Stay embedded in regional operating rhythms: pipeline reviews, deal cycles, QBRs, renewal planning, and account strategy sessions.
Own the reliability and quality of the systems you manage.
Monitor adoption, diagnose output failures, and tune/iterate continuously.
Contribute to the shared knowledge hub by validating field signals, structuring deals and customer patterns, and ensuring that intelligence captured across the revenue lifecycle flows back in a form that produces better agent outputs.
Recognize patterns across your area and scale what works.
Partner with Growth Engineering, PMM, Solutions Consulting, Pricing, Customer Success, and leadership to ensure the systems you build are grounded in a cross-functional context and adopted by the people they serve.
Help shape what this function becomes as the technology and the role category mature.

Requirements

6+ years of professional experience in a GTM role with direct involvement in the commercial motion: Solutions Consulting, Solutions Architecture, Account Executive, Sales Leader, GTM strategy, or a comparable role at a B2B SaaS company.
Demonstrated, hands-on experience building AI-powered tools, agents, automations, or workflows that transformed real work processes, with concrete examples you can speak to in depth.
Technical fluency sufficient to engage credibly on integration architecture, evaluate agent outputs at the system level, and contribute directly to prompt design, retrieval logic, and data workflows (e.g., Python, APIs, integrations) without always requiring translation from an engineering counterpart.
Strong understanding of enterprise sales workflows, deal stages, and the daily operating reality of the GTM personas you will be building for: AEs, SCs, BDRs, sales leadership, CS, and business value teams.
Strong field credibility with experience in executive-level customer engagement, sufficient to walk into an opportunity or executive business review and have the room take the output seriously.
A track record of taking solutions from problem identification through field adoption, not just building and handing off.
Comfort working across multiple workstreams simultaneously, balancing field engagement with system build and continuous refinement.
Highly autonomous, self-directed, and comfortable operating as a senior individual contributor.
Product Management background or experience, either as a career transition into GTM or as a complement to a field role, with demonstrated ability to ship things people actually use.
Experience in Solutions Consulting, Solutions Engineering, or field architecture roles within enterprise SaaS.
Proficiency with AI development tools and platforms (e.g., Claude, Claude Code, Cursor, custom agent frameworks, API integrations, workflow automation tools).
Familiarity with enterprise SaaS technology stacks (e.g., Salesforce, Gong, Slack, Snowflake).
Experience building and scaling internal tools or systems that were adopted beyond your immediate team.
Analytical capability sufficient to evaluate deal data, diagnose output failures, and build data-driven recommendation systems.

Skills

AI-powered tools
Agents
Automations
Workflows
System architecture
Prompt design
Retrieval logic
Data workflows
Python
APIs
Integrations
Enterprise sales workflows
GTM personas
Executive-level customer engagement
AI development tools
Claude
Claude Code
Cursor
Custom agent frameworks
Workflow automation tools
Salesforce
Gong
Slack
Snowflake
Analytical capability

Location

United States

Work Type

Hybrid

Experience Level

6+ years of professional experience
Senior individual contributor

Salary/Compensations

$111,000 - $166,000/year (base)
$131,000 - $195,000/year (OTE)

Benefits

Equity grants of restricted stock (RSUs)
Comprehensive benefits
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Medical, dental, vision, life, and disability insurance
Fertility benefits
Equal paid parental leave
Professional development
Formal career pathing
Learning platforms
Yearly learning stipend
Curated in-office employee experience
Opportunities to give back to your community
Annual company-wide Volunteer Week
Donation matching
Employee Resource Groups

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.