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About the Role

Reddit is seeking a Lead Technical Solutions Manager in Australia to drive the success of Reddit Ads across the APAC market. This role involves bridging Core Ads Technical Support and Advanced Signals Implementation, acting as the premier regional subject matter expert to handle diagnostic investigations and drive strategic onboarding for advertisers.

Responsibilities

• Execute advanced diagnostic procedures to resolve complex campaign delivery, tracking discrepancies, and auction performance issues.
• Partner with Ads Engineering to drive resolutions within specified SLAs.
• Lead end-to-end technical discovery and migration calls with priority APAC advertisers.
• Assess advertiser technical stacks, configure event mapping, and guide them through Conversions API (CAPI) and pixel integrations.
• Perform meticulous QA and payload validation to ensure accurate event data flows.
• Aggregate regional ticket trends and advertiser friction points to influence Product and Engineering roadmaps.
• Identify operational inefficiencies and architect automated troubleshooting tools, internal runbooks, or dashboards.
• Participate in a senior rotation schedule to provide support for critical, revenue-blocking platform issues.

Requirements

• 8+ years of total experience in ad tech, solutions engineering, sales engineering, or a highly consultative technical client-facing capacity.
• Hands-on experience with server-to-server integrations, Conversions API (CAPI), web pixels, partner integrations, data mapping, and web privacy structures.
• Highly adept at data analysis, handling network debugging tools (e.g., Charles Proxy, Sentry, LogRocket), and writing robust database queries (SQL).
• Strong fundamental understanding of web architecture and standard digital protocols, including JavaScript, HTML, CSS, and XML concepts.
• Deep fluency in the digital advertising ecosystem, including ad serving pipelines, attribution modeling (VTC/CTC), auctions/bidding dynamics, and third-party measurement (MMPs).
• Exceptional verbal and written communication skills with a proven track record of translating complex technical bugs into clear, revenue-justified stories for cross-functional leads and C-suite client executives.

Skills

• Server-to-server integrations
• Conversions API (CAPI)
• Web pixels
• Partner integrations
• Data mapping
• Web privacy structures
• Data analysis
• Network debugging tools
• SQL
• JavaScript
• HTML
• CSS
• XML
• Ad serving pipelines
• Attribution modeling
• Auction/bidding dynamics
• Third-party measurement (MMPs)

Location

• Australia

Work Type

• Full-time

Experience Level

• 8+ years

Education Level

• BA/BS degree in Computer Science, Data Analytics, a related technical field, or equivalent practical experience.

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Private Health Insurance with Extras
• Superannuation
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

About the Company

• Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet.
• Every day, Reddit users submit, vote, and comment on the topics they care most about.
• With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.
• For more information, visit www.redditinc.com.

Equal Opportunity

• Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.
• Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
• If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.