About the Role
As a Client Services Manager, you will lead a team of Content Creators while remaining hands-on in the creative process. You will oversee workflow across multiple Sinclair markets, helping projects move from concept to completion while keeping teams aligned, timelines on track, and clients supported. You will partner with Sales, Creative Services, Production, and Digital teams to remove roadblocks, coach and develop your team, and ensure every campaign is delivered accurately, on schedule, and with the creative quality our clients expect. When needed, you will contribute creatively by writing, producing, shooting, and editing commercial spots, branded content, and promotional creative, leading by example.
Responsibilities
- Lead and support a team of Content Creators responsible for producing commercial spots, branded content, digital campaigns, and client deliverables across multiple Sinclair markets.
- Coordinate workflow across multiple Sinclair markets, ensuring projects move efficiently from order entry through final delivery.
- Partner with Sales, Creative Services, Production, and Digital teams to establish priorities, manage timelines, and resolve challenges.
- Review project requests for completeness, accuracy, and required creative assets before production begins.
- Track production schedules, revisions, approvals, and air-ready deadlines to ensure timely delivery.
- Oversee quality control of commercial spots, digital campaigns, and other client deliverables.
- Contribute creatively by writing, producing, shooting, and editing commercial spots, branded content, and other creative projects as business needs require.
- Manage workflow through Adobe Workfront and other Sinclair systems while identifying opportunities to improve efficiency.
- Coach, mentor, and develop team members through training, performance feedback, and workflow best practices.
Requirements
- A passion for storytelling, creative collaboration, and delivering exceptional client experiences.
- Strong leadership skills with the ability to coach teams, inspire creativity, and build accountability.
- Excellent communication and organizational skills with a proven ability to manage multiple priorities in a fast-paced environment.
- A collaborative mindset with the confidence to work across departments and build strong relationships with internal teams and clients.
- A continuous improvement mentality with a focus on quality, efficiency, and operational excellence.
- Must maintain a valid driver's license and good driving record.
- Ability to routinely lift, carry, and move production equipment in excess of 40 lbs.
Skills
- 3–5 years of experience in client services, creative services, production coordination, media operations, or account management.
- Experience leading creative teams or managing high-volume production workflows.
- Strong understanding of commercial production, digital advertising, integrated marketing campaigns, and creative project management.
- Ability to write, produce, shoot, and edit compelling commercial and branded content.
- Proficiency with Adobe Creative Cloud, including Premiere Pro, After Effects, Photoshop, and Illustrator.
- Experience with workflow management systems such as Adobe Workfront or similar project management platforms is preferred.
- Exceptional communication, organization, and problem-solving skills.
- Ability to manage multiple priorities while supporting several markets simultaneously.
- Strong interpersonal skills to navigate internal and external employee and client relationships.
- A college degree is preferred.
- Familiarity with Sinclair systems, workflows, and operational processes is preferred.
Experience Level
- 3-5 years
Education Level
- College degree preferred
Benefits
- great benefits
- open-door policy
- upward mobility
About the Company
- Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports.
- The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest.
- Sinclair’s AMP Media produces a growing portfolio of digital content and original podcasts.
- Additional information about Sinclair can be found at www.sbgi.net.
Equal Opportunity
- Sinclair is proud to be an equal opportunity employer and a drug free workplace.
- Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law.
