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About the Role

South Shore Subaru is seeking a friendly, professional, and organized Automotive Receptionist to serve as the first point of contact for customers visiting or calling the dealership. This role is vital for delivering an exceptional customer experience and supporting the Sales and Service departments. The ideal candidate possesses outstanding communication skills, strong organizational abilities, and a passion for excellent customer service in a fast-paced dealership environment.

Responsibilities

Welcome customers promptly with a professional and friendly attitude.
Determine the purpose of each customer's visit and direct them to the appropriate department or team member.
Notify sales consultants of arriving customers.
Answer and route incoming multi-line telephone calls efficiently.
Input customer information accurately into the dealership management system.
Provide dealership brochures, promotional materials, and basic information.
Perform vehicle stocking and inventory updates using CDK Dealer Management System (DMS).
Create and maintain accurate vehicle key tags and key inventory.
Assist with administrative and clerical duties including filing, scanning, copying, and data entry.
Support Sales and Service departments with various office tasks.
Maintain a clean, organized, and professional reception area.
Deliver an exceptional customer experience during every interaction.

Requirements

Previous experience as a receptionist, front desk coordinator, administrative assistant, or customer service representative preferred.
Automotive dealership experience is a plus.
Experience with CDK Drive/CDK Dealer Management System is highly desirable.
Excellent verbal and written communication skills.
Outstanding customer service and interpersonal skills.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Ability to operate a multi-line phone system.
Strong organizational and time-management skills.
Excellent attention to detail and accuracy.
Ability to multitask and prioritize responsibilities in a fast-paced environment.
Professional appearance and positive attitude.
Experience with office equipment including printers, scanners, and copiers.
Reliable, dependable, and punctual.

Skills

Microsoft Office (Word, Excel, Outlook)
Multi-line phone system operation
CDK Dealer Management System (DMS)

Location

Bay Shore, NY

Work Type

Full-Time
5-Day Work Week
Monday - Friday 9:00 AM - 4:00 PM

Salary/Compensations

$17.00–$24.00 per hour (Based on Experience)

Benefits

Competitive Hourly Pay
Medical Insurance
Dental Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Short-Term Disability Insurance
Long-Term Disability Insurance
Supplemental Life Insurance
Employee Discounts on Vehicles, Parts, and Service
Employee Recognition Programs
Professional Development & Ongoing Training
Career Advancement Opportunities
Stable, Family-Oriented Work Environment

About the Company

South Shore Subaru is proud to be part of the VIP Automotive Group, one of Long Island's premier automotive dealership groups.
VIP Automotive Group provides a professional, team-oriented environment where employees receive ongoing training, career advancement opportunities, and long-term stability.
At South Shore Subaru and VIP Automotive Group, our employees are our greatest asset.
We invest in our team through continuous training, internal promotions, and a supportive workplace where dedication and exceptional customer service are recognized and rewarded.