About the Role
The Quality Manager I is responsible for implementing, improving, and executing Quality Management Systems (QMS) and project-specific quality program requirements, ensuring design and construction align with company and contract standards.
Responsibilities
- Serve as a quality champion for projects, overseeing quality of works, material management, documentation, and close-out for safe, efficient, and profitable execution.
- Coach, mentor, and train project staff in quality management principles and project-specific requirements.
- Mentor Quality staff to advance their careers and improve retention.
- Lead quality processes including work planning, pre-activity meetings, material management, Quality Incident Reports, Lesson Sharing, and follow-up inspections.
- Establish, monitor, and report on Key Performance Indicators (KPIs) and Quality Incident Reports (QIRs) for continuous improvement.
- Analyze project KPIs, evaluate trends, and provide improvement strategies.
- Routinely audit project quality programs using Project QC Evaluation and other tools for continuous improvement.
- Provide feedback to Operations and Quality Management on major QIRs, project team relationships, owner/client perceptions, and recurring non-conformances.
- Direct inspection, testing, and documentation of works.
- Schedule inspections and testing in coordination with operations, consultants, material laboratories, and clients.
- Create and implement project-specific inspection and test plans, quality control plans, and other necessary procedures.
- Support material specification review, including concrete mix design and thermal control.
- Manage risk strategy to improve project profitability by reducing risk and improving efficiency through process management and mitigation.
- Maintain relationships with owners, clients, subcontractors, design partners, and stakeholders to support project partnering and issue resolution.
- Support Site Safety to ensure project completion in accordance with established safety procedures and goals.
- Monitor project quality costs and resources, working to stay within as-bid budgets.
- Provide feedback to optimize project billing returns, risk reporting, and testing accuracy, while protecting Walsh from claim exposure.
- Monitor and report rework costs via the QIR system.
Requirements
- AEC Bachelor’s degree is preferred or equivalent related field experience with International Code Counsel, NICET, etc.
- Current certification required.
- USACE/NAVFAC/NRC Construction Quality Management certification preferred but not required.
- Industry certifications for testing and inspection as required to review and certify that the test, inspection, and procedures satisfy requirements.
- Limited travel for projects as necessary.
- Level 1 QCM.
- Minimum 7 years of AEC experience, with 3 years preferred in a Quality role.
- Good communication skills.
- Critical thinking and problem-solving abilities.
- Ability to prioritize, organize, and manage time.
- Knowledge of standards, specifications, and publications of job-related duties.
Skills
- Quality management systems (QMS)
- Quality program requirements
- Material management
- Documentation
- Close-out
- Risk management
- Process management
- Stakeholder relationship management
- Safety procedures
Location
- San Francisco bay area
Work Type
- Full-time
Experience Level
- Minimum 7 years of AEC experience
- 3 years preferred in a Quality role
Education Level
- AEC Bachelor’s degree preferred or equivalent related field experience
- International Code Counsel certification preferred
- NICET certification preferred
- USACE/NAVFAC/NRC Construction Quality Management certification preferred
- Industry certifications for testing and inspection
Salary/Compensations
- $120,000 - $160,000 annually
Benefits
- Bonus
- Other benefits
About the Company
- Walsh is a fourth-generation, family-owned business providing design, build, finance, and operation services for a wide variety of construction projects.
- Consistently listed among the largest contractors in the United States, operating out of 21 strategically located regional offices across North America.
- Dedicated to exceptional customer service, while upholding the highest standards of ethics, quality, and safety.
- Offers a small company feel with large company backing.
- A successful, fast-growing company at the forefront of technology.
- Committed to being the employer of choice and the builder of choice.
Equal Opportunity
- The Walsh Group, Ltd. is committed to providing equal opportunity to qualified applicants with disabilities to compete for jobs.
- An Equal Opportunity Employer, Disability/Veteran.
