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About the Role

This role supports daily office operations through mail handling, print services, and workplace coordination, ensuring the office runs efficiently and teams have what they need to stay productive.

Responsibilities

• Receive, sort, and distribute inbound mail and packages.
• Process outgoing shipments using postage and shipping systems.
• Track deliveries and maintain accurate records using scanning tools and tracking systems.
• Respond to inquiries related to mail and package status.
• Fulfill basic print and document requests.
• Provide light support for copier equipment, including toner replacement and upkeep.
• Monitor and replenish paper and office supplies in copy/mail areas.
• Maintain clean, organized mailrooms and service areas.
• Assist with meeting room setups, office moves, and workplace support tasks as needed.
• Communicate with employees regarding deliveries and service requests.
• Crosstrain across mailroom functions and support additional operational needs.
• Follow all safety, security, and company procedures.
• Assist with additional tasks as assigned.

Requirements

• Requires a valid driver's license and clean Motor Vehicle Record background.
• Ability to work assigned hours, including occasional overtime.
• Ability to lift and move packages (20–40 lbs. frequently; up to 60 lbs. with carts).
• Ability to stand, walk, bend, and move throughout the day.
• Comfortable working in varying environmental conditions.
• Ability to perform manual tasks and operate office equipment.

Skills

• Strong communication and customer service skills
• Ability to work independently and stay organized
• Familiarity with shipping/receiving processes (preferred)
• Comfort using basic office systems and Microsoft Office
• Hands-on, reliable, and adaptable in a dynamic environment
• Experience with handheld scanners, pallet jacks, or carts (preferred)

Location

• Onsite

Work Type

• Monday–Friday | 8:00 AM – 5:00 PM

Experience Level

• 2+ years of relevant experience preferred

Education Level

• High school diploma or equivalent required

Salary/Compensations

• $20—$22 USD

Benefits

• Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.

About the Company

• SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
• In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies.
• Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
• SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally.
• SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
• At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

Equal Opportunity

• SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
• SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.