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About the Role
The Assistant Property Manager will support the Property Manager in the daily operations of the property, providing customer service to residents and visitors, and coordinating with site teams. This role is crucial in maintaining the smooth functioning of an affordable housing community.
Responsibilities
- Enter data in resident accounts receivable ledgers.
- Assist with resident records documentation.
- Collect rent and other income, make bank deposits, and forward receipts.
- Assist with the leasing process from initial application to move-in.
- Respond to customer service requests.
- Work outside normal business hours to respond to property needs.
Requirements
- High School Diploma or equivalent.
- One (1) year of administrative, office, accounting, or customer service experience.
- Property management work experience and knowledge of applicable local and federal housing laws.
- Knowledge of real estate property management applications.
- Bilingual Preferred (Chinese, Spanish, Tagalog).
- Adhere to complex regulatory requirements.
- Maintain resident account receivable ledgers under supervision.
Skills
- Customer service
- Data entry
- Rent collection
- Leasing process
- Resident relations
- Regulatory compliance
Location
- San Francisco, CA
Work Type
- On-site
- Full-time
Experience Level
- 1 year of experience
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $26.63-$28.63/hour
Benefits
- Multiple healthcare plans (including dental with orthodontia and vision)
- 15 days of earned PTO in the first year
- 12 company holidays
- 2 floating holidays
- 403b with match
- Early close Fridays (3 paid hours)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave
- Paid Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
About the Company
- Mercy Housing is a mission-driven organization focused on creating homes, hope, and opportunity through affordable housing and inclusive communities.
- Mercy Housing values mercy, justice, and respect in all its endeavors.
Equal Opportunity
- Mercy Housing is a fair chance employer and considers qualified applicants with arrest and conviction records.