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About the Role

The Assistant Property Manager supports the General Licensed Property Manager in delivering the condominium corporation’s operational and governance objectives. This role bridges administrative and managerial functions by assisting with resident relations, coordinating contractors and maintenance activities, preparing financial documentation, maintaining accurate records, and supporting the organization of board and owner meetings.

Responsibilities

Support the General Licensed Property Manager in responding to resident inquiries and concerns.
Provide courteous and prompt service to residents, board members, contractors, and staff.
Assist in building and maintaining positive relationships between the board of directors, residents, contractors, and the site team.
Attend and contribute to board meetings and committee meetings.
Support compliance with the corporation’s Declaration, Bylaws, Rules, and applicable condominium legislation.
Assist with coding accounts payable invoices and preparing documentation for approval.
Verify backup documentation for invoices to support audit requirements.
Monitor common element fee payments, prepare arrears reports, and support collection efforts.
Assist with audit preparation, banking records, signing authority updates, and budget preparation.
Conduct regular walkthroughs and inspections of the common elements.
Coordinate contractors, service providers, and on-site staff for maintenance, repairs, and inspections.
Track maintenance requests, service calls, and follow-up items.
Support emergency preparedness and life safety procedures.
Maintain accurate owner and resident records, correspondence, and corporate files.
Prepare and distribute resident communications, notices, and community updates.
Assist with board and owner meeting packages, including agendas, minutes, and budget packages.
Coordinate meeting logistics, including scheduling, venue setup, and document distribution.
Monitor compliance deadlines, inspection reports, and municipal bylaw requirements.
Provide documentation and administrative support during audits and inspections.

Requirements

Minimum 1 year of experience in a condominium management services role.
Valid Limited Licence under the Condominium Management Regulatory Authority of Ontario.
Understanding of condominium governance and administrative procedures.
Familiarity with the Condominium Act, 1998, the Condominium Management Services Act, and the CMRAO Code of Ethics.
Knowledge of resident communication and community engagement practices.
Strong interpersonal and communication skills.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Familiarity with condominium management platforms such as Condo Control or Condo Manager.
Strong organizational and time management skills.
Strong written communication skills.
Ability to work independently and follow established procedures.
Ability to adapt to changing priorities in a fast-paced environment.

Skills

Condominium management
Resident relations
Financial documentation
Contractor coordination
Administrative support
Microsoft Office
Condo Control
Condo Manager
Time management
Written communication

Location

On-site

Work Type

Full-time
Monday to Friday, 9:00am to 5:00pm

Experience Level

Minimum 1 year

Education Level

Post-secondary education in business administration, real estate, property management, or a related discipline is considered an asset.

About the Company

ICON Property Management

Equal Opportunity

ICON is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported.
ICON Property Management is an equal opportunity employer committed to a diverse and inclusive workforce.
Applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, or any other protected status.