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About the Role

The Receptionist is responsible for answering telephone calls and guiding residents, family members, visitors, and staff to appropriate personnel for assistance. This role works in conjunction with the facility Administrator and Business Office personnel to ensure efficient Business Office operations.

Responsibilities

• Answer telephone calls in a timely and pleasant manner
• Assist with mail distribution
• Assist with general office duties as assigned by the Business Office Manager and/or facility Administrator
• Process and submit accounts payable invoices for payment in a timely manner
• Update employee phone list as needed
• Assist with mailing out monthly resident statements for room and board
• Actively assist and participate in the enhancement of resident lives through dedicated patient care and census building
• Actively assist and participate in staff development and retention through recruitment, training, and nurturing
• Assist in verification of EPLS and OIG for vendors (initial, monthly & annually)
• Perform other duties and tasks as assigned by the Business Office Manager

Requirements

• High school diploma or equivalent is required
• Excellent oral/written communication skills
• Knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent organizational and customer service skills
• Regularly required to effectively communicate

Skills

• Microsoft Office (Word, Excel, Outlook)
• Organizational skills
• Customer service skills
• Communication skills

Location

• Austin, TX 78727

Work Type

• Full Time
• Onsite

Education Level

• High School