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About the Role

This role plans, develops, and administers security and loss prevention programs, focusing on asset protection, resident and employee safety, access control, emergency preparedness, and regulatory compliance within the community.

Responsibilities

• Supervise and train security personnel and contractors to ensure they meet community standards for a safe environment.
• Schedule security department shifts and reception desk breaks to maintain adequate coverage within budget.
• Develop and administer a comprehensive security system, investigating rule and policy infractions.
• Conduct daily inspections of the community's interior and exterior to identify security needs and report irregularities.
• Update security measures and procedures based on new policies and regulations, assessing weaknesses and recommending improvements.
• Document and interview residents and employees regarding criminal acts and security issues.
• Assist in preparing reports and insurance claims for property damage.
• Support the community's fire and safety program, ensuring compliance with codes and titles.
• Inspect alarm systems and act as a liaison with San Francisco Fire and Police Departments.
• Coordinate service elevator schedules for resident moves with management.
• Solicit, evaluate, and select bids for contracted security personnel, directing and inspecting their work.
• Supervise personnel, service contracts, and security projects, performing security tasks as needed.
• Review routine security activities through logbooks.
• Evaluate and maintain equipment and materials for safe and efficient operation.
• Assist in developing, costing, and adhering to the security operating budget.
• Administer the community's key, fob, and employee locker systems.
• Manage the parking program, assigning spaces and coordinating guest parking.
• Hire, supervise, train, motivate, and manage the performance of security personnel and contractors.
• Recognize and report concerns regarding residents' physical, mental, and emotional status.
• Carry a cell phone, participate in Manager on Duty rotation, and be on-call as necessary.
• Perform related work as required.

Requirements

• Enjoy working with people and possess exceptional interpersonal skills.
• Demonstrate tact, courtesy, patience, and understanding when dealing with residents.
• Enjoy variety and a fast-paced environment.
• Possess a Bachelor’s degree in criminal justice or business management (preferred).
• Have four years of experience in a law enforcement/security setting within a healthcare, residential building, or similar community (preferred).
• Demonstrate managerial skills.
• Possess a minimum of five years of supervisory experience.
• Have thorough working knowledge of security and investigation procedures and protocol.
• Possess knowledge of State and Federal laws and regulatory compliance.
• Possess knowledge of Material Safety Data Sheets.
• Ability to understand and read technical manuals and schematics.
• Ability to manage anger, fear, and hostility calmly.
• Ability to act with patience, tact, and courtesy under demanding conditions.
• Demonstrate sensitivity and understanding of issues related to aging.
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
• Sequoia Living will provide reasonable accommodations to qualified individuals with disabilities.
• Consideration may be given to qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance.

Skills

• Security program administration
• Loss prevention
• Asset protection
• Resident and employee protection
• Access control
• Key control
• Emergency preparedness
• Hazardous communications
• Parking and traffic control
• Personnel supervision and training
• Budget management
• Investigation
• Regulatory compliance
• Interpersonal skills
• Communication skills
• Problem-solving
• Conflict resolution

Location

• Bay Area

Work Type

• Full-time

Experience Level

• Managerial
• Supervisory

Education Level

• Bachelor's degree in criminal justice or business management preferred

Salary/Compensations

• $96,600 - $113,500

Benefits

• Employer-paid medical, dental & vision for individuals working more than 30 hrs/week
• 18 days PTO + 8 holidays
• 403(b) with employer contribution
• Tuition assistance
• Referral bonuses
• Employee discounts
• Growth opportunities

About the Company

• Founded in 1958, Sequoia Living is a Bay Area-based nonprofit organization dedicated to providing older adults with stimulating, joyful living environments and services that support and enrich their lives.
• They offer a Life Plan Community, safe affordable housing, engaging senior centers, and a purpose-filled volunteer program.

Equal Opportunity

• Sequoia Living is an Equal Employment Opportunity Employer.
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
• In compliance with the Americans with Disabilities Act, Sequoia Living will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective employees to discuss potential accommodations with the employer.
• Pursuant to the San Francisco Fair Chance Ordinance, we may consider for employment qualified applicants with arrest and conviction records.