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About the Role
Serves as the liaison between staff and management to ensure the department is fully functional. Delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Front End Manager.
Responsibilities
- Handles monetary transactions and performs advanced cashiering duties
- Assists in supervising the Front-End team to ensure optimal performance and guest experience
- Approves voids, employee discounts, returns and exchanges
- Processes and settles daily cash and credit transactions for all departments
- Processes and prepares shipment of daily cash deposits
- Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments
- Processes and monitors currency orders to ensure that cash is always available for transactions
- Maintains an accurate safe count along with daily operation and maintenance of a cash recycling machine
- Orders and monitors inventory of supplies needed for the Front End
- Documents, investigates, escalates and resolves employee or guest incidents
- Performs other duties as required or assigned
Requirements
- 1+ year of experience as a supervisor in a retail setting, with experience leading a cashier team preferred
- Ability to handle money accurately and perform mathematical equations
- Intermediate computer skills including e-mail and Microsoft Office
- Smart Serve certified
- Availability to work onsite with a flexible schedule often including weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Skills
- Microsoft Office
Location
- Onsite
Work Type
- Full-time
Experience Level
- Supervisor
Education Level
- Bachelor’s Degree highly preferred
Salary/Compensations
- CAD $21.00-$23.00 hourly
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
About the Company
- Eataly is the world’s largest artisanal Italian food and beverage marketplace!
- Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge
Equal Opportunity
- Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.