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About the Role

In this vital role, you’ll ensure that legal documents—such as subpoenas, summons, and citations—are served, billed, and e-filed accurately and on time. Your attention to detail and commitment to precision will help keep legal cases moving forward smoothly.

Responsibilities

• Manage 75–100 process service jobs each month, ensuring timely and accurate service of legal documents.
• Coordinate with vendors to schedule and oversee process service requests.
• Verify expenses and manage contractor agreements.
• Perform detailed data entry using the MR8 program.
• Provide regular status updates to clients and management, including daily updates for rush jobs.
• Stay on top of mail, email, and voicemails—checking three times daily and responding within two hours.
• Track and process officer’s returns, affidavits, and vendor invoices efficiently.
• E-file officer’s returns with courts within four days of receipt.
• Draft client billing within two days of receiving vendor invoices.
• Conduct bi-weekly audits to ensure all documents are properly served and recorded.
• Prepare daily reports summarizing document statuses and other key metrics.
• Follow established procedures to maintain accuracy and compliance.
• Communicate clearly and professionally with clients and colleagues.
• Serve as backup for E-Notary services as needed.

Requirements

• Professional and polished phone etiquette.
• Strong written and verbal communication skills.
• Exceptional attention to detail and ability to multitask effectively.
• Typing speed of at least 50 wpm.
• Proficiency in Word, Excel, Outlook, and PDF formatting.
• Excellent organizational skills with a knack for keeping both digital and paper files in order.
• Basic administrative skills (drafting letters, preparing certified mail, etc.).
• Ability to pass a background and criminal check.
• Strong grammar skills and a confident communication style.

Skills

• MR8 program
• Word
• Excel
• Outlook
• PDF formatting

Location

• Austin, Texas

Work Type

• Full-time

Experience Level

• At least 1 year of legal experience preferred

Education Level

• High school diploma required
• College degree preferred

Benefits

• Collaborative environment where respect, accountability, and teamwork are key.
• Reliability, organization, and a proactive, self-directed approach to work are valued.
• High standards and the tools and training needed to succeed are provided.

About the Company

• Compex Legal Services does more than just support litigation—we set the standard for excellence in record retrieval, court reporting, and legal document services across the country.
• Our reputation is built on trust, precision, and top-tier service.
• We are a close-knit team that’s redefining what it means to be a leader in the legal services industry.