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Warmly greeting clients in person and over the phone. Providing basic knowledge and education about our wide variety of services.

Manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked while ensuring a positive and warm experience for our clients
Maintain a clean and professional environment throughout the facility
Assistant providers and managers with client scheduling and maintaining the appointment books
Comply with all company policies and procedures to ensure streamlined processes within the location
Ensure POS system is managed effectively and accurately with all client appointment and employee information added
Must Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
Must maintain a high level of integrity with a strong ethical foundation
Must have sound judgment, problem solving, and decision-making skills
Must be able to sit or stand for long periods of time
Must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs
Other duties as assigned

Previous customer service experience (1 year)
Flexible schedule with the ability to work weekends required
Previous experience working in a med spa or medical office preferred
Ability to communicate with proper etiquette
Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
Ability to work as part of a team and take initiative
Must have a working knowledge of Microsoft applications

Excellent written and verbal communication skills
Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
Bilingual preference given

Copy of Client Concierge: Part-Time at It’s A Secret Med Spa

Copy of Client Concierge: Part-Time