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About the Role

As a Senior Enterprise Key Account Manager, you will own and grow a portfolio of AB Tasty & VWO's most strategic enterprise accounts in North America, driving retention and expansion revenue in a fast-paced, post-merger environment.

Responsibilities

• Manage a portfolio of strategic Enterprise accounts across North America, owning the full post-sale relationship and ensuring strong retention and client satisfaction.
• Build and maintain executive-level relationships with C-suite and senior stakeholders at your accounts, acting as a trusted advisor on digital experimentation and optimization strategy.
• Drive Net Revenue Retention (NRR) growth by proactively identifying and executing upsell and cross-sell opportunities across the combined AB Tasty & VWO product suite.
• Lead quarterly business reviews, platform demos, and renewal negotiations, clearly articulating value delivered and aligning on future roadmap opportunities.
• Liaise with Product, Marketing, and Customer Success teams to relay client feedback, advocate for client needs, and ensure seamless delivery of solutions.
• Act as a key representative of AB Tasty in the North American enterprise market, bringing a hunter mindset and entrepreneurial spirit to every account interaction.

Requirements

• Proven experience in enterprise account management or sales within the SaaS, MarTech, or Digital Experimentation industry, with a track record of managing and growing six- and seven-figure accounts.
• Confidence in navigating complex enterprise sales cycles, multi-stakeholder negotiations, and renewal/expansion processes with C-level executives.
• Eagerness to thrive in a dynamic, post-merger environment, comfortable with ambiguity, energized by change, and driven by a strong hunter mindset for account growth.
• Strong analytical skills with the ability to leverage data and insights (Salesforce, Gong) to build compelling business cases and account strategies.
• Excellent communication and presentation skills, with the ability to translate technical product capabilities into clear business value for diverse audiences.

Skills

• Salesforce
• Gong
• Slack
• Google Workspace
• AB Tasty experimentation suite
• VWO experimentation suite

Location

• New York

Work Type

• Permanent full-time
• Remote Friendly
• Hybrid

Experience Level

• Senior

Benefits

• Make a Real Impact: Directly influence our success and contribute to the company's growth.
• Ownership & Autonomy: We believe in trust, no micromanagement, just the freedom to excel.
• International Culture: Collaborate with a diverse, global team across 8 countries.
• Career Development: We offer vast opportunities for professional growth, education, and upward mobility.
• Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week.

About the Company

• Ready to shape the future of digital optimization with a global leader in AI-powered experience solutions? We invite you to join AB Tasty on our mission to help brands sell better by creating positive user experiences across all digital properties!
• Since our founding in 2009, we've partnered with over 1000 clients, including renowned brands like Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others.
• With a presence in 8 countries across 3 continents, our team of 300+ passionate individuals is dedicated to building the internet of the future.
• At AB Tasty, we're more than just a company – we're a community. Joining AB Tasty means becoming part of a diverse, dynamic team that values innovation and growth.
• Our company culture is at the heart of everything we do. We have our core values that shape our daily interactions and guide us in our mission: We bring client satisfaction, We are impactful, We go above and beyond, We live one team, one dream.
• We’re committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact.
• We also know that a happy team is a productive team, that’s why at AB Tasty, we’re not just about delivering top-notch digital experiences - we’re committed to nurturing our team and their professional journeys.