Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Atlassian is seeking experienced Account Managers to deepen relationships with strategic enterprise customers, drive retention, and accelerate expansion. This role involves collaborating with the Global Sales Team to achieve revenue growth and transform customer experiences across Atlassian's solutions.

Responsibilities

• Accelerate revenue growth by leveraging existing customer footprints to maximize expansion via a top-down, solution-oriented approach.
• Drive best-in-class retention across your customer base.
• Develop Senior and Executive relationships via video and in-person.
• Manage high-value renewals and expansions across our product portfolio.
• Increase customer product awareness, oversee growth opportunity management, and deliver end-to-end sales cycles for cross-sell and up-sell.
• Collaborate with Sales on account planning and driving BoB growth through market and whitespace analysis.
• Maintain understanding of product updates and articulate improvements to customers and partners.
• Ensure accurate forecasting and project documentation.

Requirements

• 5+ years in account management, inside sales, or customer success with Enterprise customers.
• Proven ability to build relationships across cultures and senior stakeholders both internal and external.
• Strategic global account planning, prioritizing customer engagements to maximize growth and retention.
• Track record of meeting performance goals.
• Experience with a small Book of Business, driving curiosity in discovery efforts, advocating for customer interests, solving complex problems, influencing outcomes, and developing high-revenue deals.
• Experience with complex, end-to-end sales cycles is preferred.
• Selling Enterprise SaaS products globally.
• Working with Channel Partners & GSIs.
• Familiarity with Salesforce, Clari, and Tableau.
• Data analysis for identifying opportunities.

Skills

• Customer-first mentality
• Adaptability
• Organization
• Strong communication skills
• Balancing competing priorities
• Strategic account growth methods
• Developing credibility with stakeholders
• Salesforce
• Clari
• Tableau
• Data analysis

Location

• Remote

Work Type

• Remote
• Hybrid
• Office

Experience Level

• 5+ years

Salary/Compensations

• Zone A: $134,100 - $175,075
• Zone B: $120,600 - $157,450
• Zone C: $111,600 - $145,700

Benefits

• Health and wellbeing resources
• Paid volunteer days

About the Company

• Atlassian's software products help teams all over the planet and our solutions are designed for all types of work.
• Team collaboration through our tools makes what may be impossible alone, possible together.
• We believe that the unique contributions of all Atlassians create our success.

Equal Opportunity

• We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
• All your information will be kept confidential according to EEO guidelines.
• We can support with accommodations or adjustments at any stage of the recruitment process.
• Identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.