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About the Role

We are seeking a professional and approachable Site Liaison Officer to serve as the primary link between site management, contractors, clients, and external stakeholders. This role is crucial for ensuring effective communication and the smooth day-to-day operation of the project.

Responsibilities

• Act as the main point of contact between the site team and external stakeholders.
• Communicate project updates, site activities, and key information to relevant parties.
• Respond to inquiries, concerns, and complaints professionally and promptly.
• Build and maintain positive relationships with clients, contractors, local residents, and other stakeholders.
• Assist the site management team with stakeholder communications and engagement activities.
• Coordinate site visits, meetings, and appointments as needed.
• Maintain accurate records of communications, inquiries, and actions taken.
• Report any issues or concerns to the site management team.
• Promote a positive image of the project and organization at all times.
• Ensure all communications comply with company procedures.

Requirements

• Right to work in the UK.
• Previous experience in a liaison, customer service, or stakeholder engagement role (construction experience preferred).
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Good organizational and time management skills.
• Proficient in Microsoft Office.
• Ability to work independently and as part of a team.
• Reliable, professional, and approachable demeanor.

Skills

• Communication skills
• Interpersonal skills
• Relationship-building skills
• Organizational skills
• Time management skills
• Microsoft Office proficiency