Senior Client Success Manager at Smadex SLU | United Kingdom | Rezi

Senior Client Success Manager at Smadex SLU

Senior Client Success Manager

Smadex SLU · United Kingdom

1 months ago

Senior Client Success Manager

Smadex SLU · United Kingdom

a month ago
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About the Role

Manage and develop a portfolio of clients across Europe as the first point of contact, focusing on growing partnerships, monitoring campaign performance, optimizing towards client KPIs, and identifying key business development initiatives.

Responsibilities

  • Build and manage strategic partnerships within your portfolio
  • Identify growth opportunities and execute them to achieve goals
  • Enable decision-making with a data-driven strategy and valuable insights
  • Translate complex data analysis into simple language for clear communications
  • Offer new product features aligned with customers’ business stage
  • Lead client meetings and regular business reviews
  • Represent Entravision & Smadex externally and sell our in-house mobile advertising solution

Requirements

  • 3+ years of mobile experience managing mobile performance-based user acquisition campaigns on programmatic is a must
  • Excellent communication skills (verbal and written) to develop strong relationships with your clients in English is a must
  • Analytical, with a deep understanding of cohort analysis and customer acquisition metrics including ROAS, CPM, IPM, CPI, CPA
  • Strong understanding of the mobile app industry: actors, media-buying, sellers, suppliers, MMP’s
  • Proactive, disciplined, and highly organized with the ability to manage and prioritize multiple tasks simultaneously in a timely manner
  • Positive attitude, passion for Apps, and a love for problem-solving
  • Candidates without a legal permit to work won't be considered

Skills

  • Mobile experience
  • Programmatic advertising
  • User acquisition campaigns
  • Client relationship management
  • Data analysis
  • Cohort analysis
  • Customer acquisition metrics (ROAS, CPM, IPM, CPI, CPA)
  • Mobile app industry knowledge
  • Communication skills
  • Problem-solving

Location

  • London

Work Type

  • Hybrid
  • 3 days per week in co-working, 2 days from home

Experience Level

  • Senior

Benefits

  • Competitive remuneration
  • Health insurance
  • Exposure to leading global app publishers and media partners
  • Learning and training opportunities

About the Company

  • Smadex is a leading advertising technology company founded in Barcelona in 2010 and sold to American-based and stock-listed Entravision in 2018 (NYSE::EVC).
  • We power campaigns for Apps, Games and Brands across Mobile and CTV using advanced machine learning and optimized creative strategies to deliver results.
  • Smadex is one of the fastest growing DSPs and we are adding talent to fuel our ambitious plans.
  • Be part of a leading, fast-growing, innovative company shaping the future of mobile advertising.
  • Integrate a highly motivated and young team.
  • Possibility of traveling to the Barcelona HQ for collaboration and team-building activities.