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About the Role

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. We are hiring a City Fleet Manager to oversee the day-to-day operations of our Autonomous Vehicles fleet in London. This is a hands-on operational role focused on managing depot activities, ensuring fleet readiness, and supporting efficient and safe operations in collaboration with the Lyft Autonomous Business Unit and partners.

Responsibilities

Run the London depot, managing the flow for charging, cleaning, staging, inspection and vehicle turnaround.
Identify and help bring on new infrastructure to support fleet expansion as volumes grow.
Own vehicle road-readiness: plan, process and execute approved vehicle deliveries from our AV partners.
Ensure every vehicle is properly maintained, registered and licensed.
Implement and continuously improve core processes and hold the team accountable to performance against SOPs.
Plan and manage local resources, including staffing, shift and rota planning, and depot capacity, to match fleet volume and demand efficiently.
Drive the operational performance of the London fleet and instil a culture centred on operational excellence.
Identify and act on opportunities to improve efficiency and reduce cost per vehicle.
Ensure London operations comply with local regulations and AV partner environmental and safety standards.
Act as the local custodian for safety and embed a safety-first culture across the depot and partner workforce.
Manage the day-to-day relationship with vendors, overseeing delivery against SLAs, billing reconciliation, on-site quality, and resolving operational escalations as the first point of contact in London.
Support the development of local operations as the business scales, including participating in recruitment and team coordination activities.
Contribute to building a collaborative and performance-oriented team environment.

Requirements

The ideal candidate combines hands-on operational expertise in fleet or asset-heavy operations with strong process discipline and the ability to build and lead a local team.
4+ years of experience in Fleet Management, Asset-heavy Mobility Operations, Logistics, EV fleet or Depot/Supply operations, ideally within a high-growth, tech or transport environment.
Hands-on experience running depots, managing vehicle fleets or delivering operational rollouts.
Exposure to the Autonomous Vehicle sector is a strong plus.
Experience building and enforcing SOPs and driving operational excellence.
First-rate problem-solving skills and the ability to use data to run operations and improve performance rather than simply adding headcount.
Proven experience managing third-party, supplier or maintenance relationships against clear standards and SLAs.
Familiarity with the London transport and regulatory environment (TfL, DVSA etc) is highly advantageous.

Skills

Fleet Management
Asset-heavy Mobility Operations
Logistics
EV fleet
Depot/Supply operations
Process discipline
Team leadership
SOP implementation
Problem-solving
Data analysis
Vendor management
Regulatory compliance

Location

London

Work Type

Full-time

Experience Level

4+ years of experience

Benefits

Flexible working arrangements
LinkedIn Learning
Sabbatical & special leave policies
WeRoad partnership
Birthday, 24th + 31st December off
Short term EU work policy
Mobility Credit
Employee assistance program
Plus more local benefits depending on your work location!

About the Company

Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive.
Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities.
Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.
In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe.
Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone.
We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun.

Equal Opportunity

Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.