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About the Role

The Online Learning Specialist supports the design, administration, and continuous improvement of SEO Scholars' digital learning environment. This role helps ensure that online courses, educational technology platforms, and digital learning resources are effectively developed, maintained, and delivered to support high-quality instruction. The specialist manages learning management system administration, supports course development and quality assurance, creates training resources, and provides technical support for instructors and staff, playing an important part in creating accessible, engaging, and equitable online learning experiences.

Responsibilities

Create and manage accounts for scholars, instructors, and staff on edtech tools and platforms.
Configure course and system settings within EdTech platforms to support data collection, course development, and instructional processes.
Support and contribute to initiatives to improve workflow and efficiency.
Collaborate with the Online Learning team to evaluate digital tools and emerging technologies for instructional alignment, integration capacity, accessibility, and data collection; conduct pilots as needed.
Produce courses, trainings, webinars, and workshops for instructors, staff, and scholars.
Answer, resolve, and/or escalate support requests related to educational technologies or online curriculum.
Collaborate with the Instructional Designer to adapt course maps and lessons into Brightspace courses, ensuring accessibility and user-friendliness.
Produce multimedia content, including HTML pages, videos, interactive presentations, animations, and online modules.
Apply instructional technologies, learning theories, and universal design principles when supporting online and hybrid course development.
Follow the evaluation framework for SEO online courses and support quality improvement initiatives.
Ensure course content is accessible, equitable, and meets established quality assurance standards.
Ensure course settings are correct and stable for lesson delivery.
Participate in routine team meetings to discuss roadblocks and brainstorm solutions on team projects.
Utilize project management software to ensure efficient workflows and progress reports.
Perform other duties as assigned.

Requirements

Bachelor’s degree in Education, Educational Technology, Computer Science, Instructional Design, or a related field.
Master's degree preferred.
Experience in educational technology administration, technical training, and designing content and user experiences within a Learning Management System or other type of online educational platform (ideally Brightspace).
Experience managing and coaching individuals and teams on using digital tools for learning, instruction, or course building preferred.
Experience providing instructional design support across modalities (i.e. face-to-face, hybrid and online courses) preferred.
Quality Matters (QM) and/or Online Learning Consortium (OLC) certification in online course design and/or delivery preferred.

Skills

Learning Management Systems (LMS) administration, preferably Brightspace.
Educational technology platforms and digital content delivery tools.
HTML5, CSS, and/or JSON for course page creation, customization, and maintenance.
Instructional design software, multimedia tools, and digital learning resources.
Curriculum development, instructional best practices, pedagogical frameworks, and high-quality classroom materials.
User experience (UX), Universal Design for Learning (UDL), and accessibility standards, including WCAG and ADA compliance.
Written and verbal communication skills.
Attention to detail and organizational abilities.
Ability to manage multiple projects simultaneously and prioritize deadlines.
Collaboration skills.
Creative problem-solving.
Google Workspace.
Zoom.
Content creation and management in platforms such as Miro and Desmos.
Familiarity with automation tools, platform integrations, and API-based workflows.
Learning theories, cognitive science, and online or hybrid instructional strategies.

Location

New York, NY

Work Type

Part-time
Temporary
Hybrid

Experience Level

15 hours/week

Education Level

Bachelor's degree
Master's degree preferred

Salary/Compensations

$58/hr

Benefits

Benefits ineligible

About the Company

SEO Scholars is a free eight-year academic program that gets low-income public high school students to and through college–with a 90% college graduation rate.
SEO offers intensive year-round academic preparation, one-on-one mentorship, enrichment opportunities, SAT prep and strategy courses, tutoring, and individualized guidance through the college application and admissions process.
Established in 1963, SEO (Sponsors for Educational Opportunity) is an educational non-profit founded on the belief that talent is everywhere; but opportunity is not.
SEO's programs are designed to educate, train, mentor, and amplify the voices of participants.
SEO is an innovator in education, mentorship, and creating educational career opportunities.
SEO serves 7,000+ participants nationally and is recognized for developing best-in-class programs with exceptional results.

Equal Opportunity

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities – are strongly encouraged to apply.
Equal Employment Opportunity is not just the law, it is our commitment.
Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.
If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.