Technical Services Manager at MAPP | City of London, England, GB | Rezi

Technical Services Manager at MAPP

Technical Services Manager

MAPP · City of London, England, GB

1 months ago

Technical Services Manager

MAPP · City of London, England, GB

2 months ago
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About the Role

MAPP is the UK’s leading specialist in commercial property and asset management. We focus on making buildings work for people and the planet, delivering a fully integrated and holistic approach. This role provides a dedicated technical resource for One Millennium Bridge, supporting the client and managing technical aspects of the property from handover through to full occupation and beyond.

Responsibilities

  • Provide a dedicated technical resource across One Millennium Bridge.
  • Liaise with the LOB operational team to assist in the delivery of MEP-focused ESG initiatives.
  • Take a lead role in building optimisation implementations.
  • Consider implementation of new technologies including ‘Smart buildings solutions’ and Internet of Things (IOT) monitoring solutions.
  • Lead initiatives related to MEES or carbon to net-zero.
  • Take a lead role in liaising with any fit-out, project work, or redevelopment instructions.
  • Review technical documentation on behalf of managing agents relating to fit-out, project, or redevelopment work.
  • Lead and assist operational teams with management and partnerships of MEP/VT supply partners, including consultants.
  • Provide advice and guidance on MAPP-instructed MEP or VT projects and escalate requests to the Technical Service Director.
  • Provide guidance to responsible persons on the management of compliance documentation and associated actions.
  • Provide ad hoc Technical resources to the wider Portfolio to ensure MEP compliance audits are completed in line with ACOPs, ISO, and British standards.
  • Contribute to the Facilities Management, Building Consultancy, and Sustainability team's service offering.
  • Develop a partnering ethos to aid MAPP V3 offers.
  • Provide input and comment on project works from an ongoing maintenance and facilities management perspective.
  • Assist in the administration of MEP Data in Risk Wise and other electronic management systems.
  • Assist with the management of technical site inspections and audits.
  • Support the Facilities Management Team on small building works projects, ensuring timely, cost-effective, and quality delivery.
  • Provide Engineering contact touchpoint for the business, directing questions upward or via the consultant support network.
  • Conduct periodic audits in conjunction with MEP consultants, reviewing contractor PPM documentation, logbooks, and inspecting plant room and M&E equipment.
  • Review Water Management System and Closed Water testing data.
  • Review all MEP-related H&S requirements and associated documentation.
  • Monitor statutory and internal compliance, including meeting MAPP policies, RICS and ISO standards.
  • Exhibit MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable.
  • Demonstrate self-management, including initiative, proactivity, and meeting deadlines.
  • Embrace change, including technology.
  • Engage with the big picture.
  • Deliver great service through partnership with internal and external individuals.
  • Communicate effectively in writing and verbally.
  • Achieve results and prioritize work, ensuring delivery to all stakeholders.
  • Develop innovative solutions and problem-solving skills.
  • Develop self and others, and be willing to learn.
  • Utilize interpersonal and relationship skills for communication at various levels.
  • Write clear and persuasive reports.

Requirements

  • 4 years experience of working in a similar role.
  • Demonstrable understanding of building engineering, technical services, and maintenance, typically in high-quality commercial office property.
  • Solid understanding of Health & Safety, COSHH, L8, LOLER, PUWER, IPAF, PASMA, CDM, and High Voltage distribution.
  • Knowledge of working at height, confined spaces, pressure systems.
  • Substantial knowledge of operating and maintaining HVAC systems.
  • Computer literate; able to create spreadsheets, presentations and write logical, succinct, and persuasive reports.
  • Pro-active, flexible attitude to changes in the company, IT systems and the role.

Skills

  • Engage with the Facilities Management, Building Consultancy, and Sustainability teams.
  • Develop a partnering ethos to aid V3 offers.
  • Assist in the administration of MEP Data in Risk Wise and other electronic management systems.
  • Assist with the management of technical site inspections, audits.
  • Take a lead role in liaising with any fit-out, project work, or redevelopment instructions.
  • Support the Facilities Management Team on small building works projects such as fabric works, plant replacement, and insurance works.
  • Provide Engineering contact touchpoint for business.
  • Periodic Audits Management.
  • Review of Contractor PPM documentation and Contractor logbooks.
  • Inspections of Plant Room and M & E equipment.
  • Review of Water Management System and Closed Water testing data.
  • Review of all MEP-related H&S requirements and associated documentation.
  • Monitoring statutory and internal compliance.
  • Meeting MAPP policies and procedures, RICS and ISO standards.
  • Meeting any statutory timelines and escalation requirements.
  • Self Management including showing initiative, being proactive and meeting deadlines.
  • Embracing Change including Technology.
  • Engaging with the Big Picture.
  • Great service delivery including working in partnership with internal and external individuals.
  • Good communicating in written and verbally.
  • Achieving Results and Prioritise Work including attention to delivery to all stakeholders.
  • Innovative Solutions and Problem Solving.
  • Developing Self and Others and willing to Learn.
  • Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders.
  • Strong written and verbal communications including report writing.

Location

  • One Millennium Bridge

Work Type

  • Full Time
  • Onsite (5 days per week initially)

Experience Level

  • 4 years experience

Education Level

  • Relevant Engineering qualification or experience.
  • Relevant professional and/or technical qualification or membership IWFM/ NEBOSH/ IOSH

Salary/Compensations

  • £70,000 - £75,000 per annum

Benefits

  • Employee Ownership Trust
  • Profit share (typically paid tax-free)
  • Autonomy
  • Support
  • Opportunity to grow
  • Investment in development
  • Opportunities to broaden professional horizons
  • Time to connect through charity days, fundraising, learning initiatives and social events.

About the Company

  • MAPP is the UK’s leading specialist in commercial property and asset management, with over £30bn+ of property under management for a wide range of UK and overseas fund managers, REITs and property owners.
  • We believe property management can be a force for good, focusing on making buildings work for profit, people, and the planet.
  • We were the first national real estate consultancy in the UK to become a B Corp and were recently reaccredited with an improved score.
  • MAPP is owned by an Employee Ownership Trust, meaning no external shareholders and success is shared among employees.
  • Our engagement scores are consistently high, with an engagement score of 83% in 2025 and 92% of people recommending MAPP as a great place to work.

Equal Opportunity

  • We want the real estate industry to be a career path where people feel both welcome and wanted.
  • We’re always challenging ourselves to do better to ensure the best people see themselves thriving at MAPP.
  • Creating an environment where everyone feels able to be themselves is essential, as diverse perspectives make us stronger.