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About the Role

Seeking a smart, resourceful, and service-oriented Onsite Systems Engineer to provide white-glove technical support for a fast-growing HVAC Private Equity client in the Bronx, NY. This role demands professionalism, agility, and confidence across a wide range of technologies, with the ability to find solutions and leverage team expertise.

Responsibilities

• Serve as the onsite technical resource for our Private Equity client in the Bronx, NY.
• Provide white-glove desktop, network, and infrastructure support for executives and staff.
• Troubleshoot and administer Google Workspace, Microsoft 365, network infrastructure, and user workstations.
• Collaborate with Network Doctor’s remote teams for escalations, projects, and infrastructure initiatives.
• Assist with IT projects such as migrations, network design, and disaster recovery implementations.
• Maintain accurate ticketing, documentation, and asset inventory in ConnectWise.
• Ensure consistent compliance with IT best practices, standards, and security requirements.

Requirements

• 4+ years of IT support or systems administration experience within a professional environment.
• Experience supporting C-Suite and executive clients in fast-paced environments.
• Strong in Google Workspace and Microsoft 365 cloud environments.
• Excellent verbal and written communication, professionalism, and customer service orientation.
• Strong organizational skills, documenting, and the ability to manage multiple tasks effectively.
• Experience supporting remote access tools, backups, and cloud infrastructure.
• MSP (Managed Services Provider) background.
• Experience with the ConnectWise suite for ticketing and remote management.
• Prior experience supporting high profile clients.
• Physical ability to lift and move equipment such as servers or computers.

Skills

• Google Workspace
• Microsoft 365
• ConnectWise

Location

• Bronx, NY

Work Type

• Onsite
• Full Time

Experience Level

• 4+ years of IT support or systems administration experience

Salary/Compensations

• $80,000.00 - $90,000.00

About the Company

• Network Doctor is a premium IT Managed Services Provider delivering technology support and strategic guidance to clients across industries such as finance, healthcare, real estate, and professional services.
• We pride ourselves on a culture that values teamwork, professionalism, curiosity, and growth.
• Our mission is to make IT an enabler — helping businesses work smarter, faster, and happier.