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About the Role

As an IT Operations Analyst, you will play a key role in building the operational backbone of the business. You will own and continuously improve the technology environment that supports our people, systems, and workflows, ensuring it remains secure, reliable, and efficient. You will partner with teams across the business to streamline processes, improve the employee experience, and help Stake scale with confidence.

Responsibilities

Establish yourself as a trusted owner of Stake’s workplace technology environment, ensuring systems are reliable, secure, and operating to a high standard.
Improve operational efficiency through automation, process optimization, and thoughtful tooling decisions that remove friction across the business.
Strengthen identity, access, and device management practices while maintaining a seamless employee experience.
Increase visibility and operational maturity across key IT services through improved monitoring, reporting, and service management.
Build scalable onboarding, offboarding, and device lifecycle processes that support a growing global team.
Partner with Security, People, and Technology teams to deliver initiatives that improve resilience, compliance, and operational readiness.
Reduce operational risk by proactively identifying issues, strengthening controls, and improving documentation.
Foster a culture of continuous improvement where technology operations are recognized as a strategic business enabler.

Requirements

Experience managing modern workplace technology environments across SaaS platforms, endpoint management, and identity systems.
Strong problem-solving skills and the ability to confidently navigate ambiguity while maintaining momentum.
Ability to communicate clearly and build strong relationships with stakeholders across technical and non-technical teams.
Ability to balance pragmatism with quality, making thoughtful decisions that support immediate priorities and long-term outcomes.
Ability to take ownership, move with urgency, and care deeply about delivering a great employee experience.

Skills

Automation
Process optimization
Tooling decisions
Identity management
Access management
Device management
Monitoring
Reporting
Service management
Onboarding processes
Offboarding processes
Device lifecycle processes
Risk reduction
Proactive issue identification
Control strengthening
Documentation improvement
Continuous improvement
SaaS platforms
Endpoint management
Identity systems
Problem-solving
Communication
Relationship building
Pragmatism
Quality focus
Ownership
Urgency
Employee experience focus
IT automation
Workflow improvement
JumpCloud
Google Workspace
Atlassian
Security programs
Compliance programs
Audit programs
ISO 27001
SOC 2

Location

Sydney

Work Type

Hybrid

Experience Level

Mid-level

Benefits

Professional development allowance
Up to 16 weeks of paid parental leave
Childcare allowance
Wellbeing support
Annual leave swap days
Discretionary performance bonus
30% discount on annual self-managed super fund (SMSF) membership
A $295 annual trading credit
A Stake Black account

About the Company

An Australian investing platform that helps ambitious people confidently grow their wealth.
Offers seamless, immersive access to the ASX and Wall St, empowering a new wave of investors.
Has more than 750,000 customers and over A$8B under administration.
Aims to reshape the financial industry, inspire investor confidence, and unleash the investor in everyone.