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About the Role

The Toast AI Engineering team is seeking a Data Scientist to embed data science capabilities into the Toast platform by partnering with engineers and product managers to develop statistical and machine learning models that power key product lines.

Responsibilities

• Apply expertise in data mining, statistical analysis, and machine learning to deliver impactful, objective, and actionable data insights for informed business and product decisions.
• Collaborate with cross-functional teams (sales, marketing, product) to identify business opportunities and develop data-driven solutions that drive growth and engagement.
• Partner with line of business teams and collaborate with product managers, engineers, and data scientists to foster data-driven decisions with significant impacts.
• Effectively communicate analysis, insights, and recommendations to high-level business partners through verbal, visual, and written formats.
• Thrive in a dynamic and rapidly evolving environment.

Requirements

• Bachelors degree in computer science, engineering, math, statistics, economics, or other quantitative discipline; Masters preferred.
• 2+ years of data science experience in an industry environment.
• Solid statistical and machine learning foundations, including familiarity with concepts like regression/classification, clustering, and offline/online model evaluation.
• Experience with advanced machine learning techniques such as supervised and unsupervised learning, graph algorithms, deep learning (e.g., NLP), recommendation systems, and generative AI.
• Proficiency in Python and SQL, and ML frameworks (e.g., scikit-learn, Tensorflow, PyTorch).
• Experience with cloud solutions, preferably AWS tooling (e.g., SageMaker, DynamoDB, Athena, Glue).
• Experience with model workflow orchestration tools (e.g., Airflow).
• Experience collaborating with engineers, product managers, and other cross-functional teams.
• Excellent verbal and written communication skills.
• Ability to communicate sophisticated quantitative analysis clearly, precisely, and actionably.

Skills

• Data mining
• Statistical analysis
• Machine learning
• Python
• SQL
• scikit-learn
• Tensorflow
• PyTorch
• AWS tooling
• SageMaker
• DynamoDB
• Athena
• Glue
• Airflow
• LLM applications
• Prompting
• RAG
• Evaluation
• Software engineering best practices
• Object-oriented programming
• Test-driven development
• CI/CD
• Git
• Shell scripting
• Task orchestration
• A/B testing
• Experimentation methodologies

Work Type

• Hybrid

Experience Level

• 2+ years of data science experience

Education Level

• Bachelors degree in a quantitative discipline
• Masters degree preferred

Salary/Compensations

• Zone A: $112,000—$179,000 USD
• Zone B: $97,000—$155,000 USD
• Zone C: $87,000—$139,000 USD

Benefits

• Competitive compensation and benefits programs
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits for a healthy lifestyle with flexibility

About the Company

• Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
• Toast is revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success.
• We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support.
• Join us as we empower the restaurant community to delight guests, do what they love, and thrive.
• At Toast, one of our company values is that we're hungry to build and learn.
• We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality.
• We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them.
• The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
• Our Total Rewards Philosophy: We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.
• Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
• Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location.
• Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast.
• Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
• At Toast, our employees are our secret ingredient—when they thrive, we thrive.
• The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility.
• By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs.
• Our goal is to build a strong culture of connection as we work together to empower the restaurant community.
• To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Equal Opportunity

• Toast is committed to creating an accessible and inclusive hiring process.
• As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.
• If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
• For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
• An employer who violates this law shall be subject to criminal penalties and civil liability.