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About the Role

Zeta is seeking a hands-on, self-directed Workplace Experience Coordinator for a 6-month contract in our San Francisco office. This on-site role focuses on keeping the office running smoothly and delivering a great day-to-day experience for employees and visitors.

Responsibilities

• Oversee day-to-day operations of the SF office, ensuring a clean, safe, and productive workspace.
• Manage facility ticket requests promptly, coordinating maintenance and vendor support.
• Supervise office access, including provisioning badges for employees and contractors.
• Track and order office supplies; keep the office, kitchen, and bathrooms fully stocked.
• Maintain the in-office food and beverage experience and support catering orders within budget and dietary needs.
• Review and reconcile transactions on the office facilities card.
• Execute the existing cadence of monthly office events and celebrations.
• Own SF office communications: event flyers, calendar invites, weekly updates, and office TV displays (birthdays, anniversaries, new hires, events).
• Run SF new hire onboarding logistics, including workstation setup and day-one experience.
• Monitor employee feedback channels and escalate issues as needed.
• Serve as a professional, welcoming presence at reception for employees, clients, and visitors.
• Manage incoming mail and general front-desk inquiries.
• Partner with IT and People & Culture on in-flight workplace initiatives and company-wide events.
• Support office health, safety, and compliance standards.

Requirements

• 3+ years in workplace experience, office management, or facilities coordination.
• Proven ability to ramp quickly and operate independently with minimal supervision — comfortable stepping into existing programs and vendors.
• Strong organizational, multitasking, and time-management skills.
• Excellent written and verbal communication.
• Proactive problem-solver with attention to detail and discretion.
• Available for the full 6-month term, on-site Monday–Thursday.

Skills

• Proficiency with Google Workspace, Slack, Microsoft Office, and office management tools.
• Warm, service-oriented demeanor and a customer-first mindset.

Location

• San Francisco

Work Type

• On-site
• Contract

Experience Level

• 3+ years

About the Company

• Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently.
• Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI.
• Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs.
• Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
• To learn more, go to www.zetaglobal.com.

Equal Opportunity

• Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
• We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work.
• We provide a forum for employees to celebrate, support and advocate for one another.
• Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/