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About the Role

This role leads research exploring digital platforms' compliance with legislative frameworks like the Digital Services Act (EU) and Online Safety Act (UK). It involves developing research outputs, project management, data analysis, and producing written insights for stakeholders.

Responsibilities

• Contribute to the development of a global compliance research strategy, especially around the protection of minors and scam mitigation
• Oversee research projects from ideation to completion, leading to high-quality outputs for delivery to regulators
• Manage inputs from a team of other researchers and contractors, including sockpuppet methods, surveys, data science and some OSINT
• Undertake some sockpuppet research methods directly when other resources are unavailable
• Lead and grow sock puppet research methods, to develop Safety-by-Design testing methods
• Produce concise, evidence-based research reports, briefings, and data-driven insights
• Collaborate with key stakeholders, internal and external, across Europe and the UK on cross-cutting compliance issues

Requirements

• At least 5 years of experience coordinating research projects, including managing staff and contractors
• Strong grasp of regulations of large digital platforms in the EU (Digital Services Act) and UK (Online Safety Act)
• Understanding of regulatory concerns relating to child safety and broader online harms
• Familiarity with a range of digital & AI platforms
• Experience with a range of research methods, especially sock puppet methods and feature and function testing
• A comfort and interest in experimental methods beyond social listening and OSINT is essential
• Strong data analytic skills and attention to detail
• Excellent writing skills; able to deliver independent, rigorous research products
• An intrinsically motivated, self-starter
• Comfortable working in fast-paced, dynamic environments, able to thrive with ambiguity
• Fluency in English, and ideally, one other EU language
• Strong background in managing and coordinating research projects
• Solid understanding of the Digital Services Act and Online Safety Act (UK), interest in other global regulations
• Experience and comfort with a range of research methods, including sock puppet methods, qualitative research, data science and OSINT

Skills

• Sock puppet management
• Data analysis
• Digital platforms
• AI platforms
• Sock puppet methods
• Feature and function testing
• Experimental methods
• Social listening
• OSINT
• Data analytic skills
• Writing skills
• Qualitative research

Location

• Remote (UK/EU)
• London
• Berlin

Work Type

• Full-time
• Part-time

Experience Level

• At least 5 years of experience coordinating research projects
• More experienced candidates welcome

Salary/Compensations

• Competitive rate

Benefits

• 30 days leave plus public holidays
• Study leave allowances
• Remote-friendly role
• Optional co-working access in London or Berlin

About the Company

• Reset Tech is a public policy organisation dedicated to tackling digital threats to society.
• We advocate for greater safeguards for our rights and security online.
• Our highly experienced team of researchers, policy experts, and technical and operational specialists work across Europe, Canada and United States.