Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Learning Experience Designer, you will support the global Learning & Development (L&D) team in creating state-of-the-art learning programs and online resources. You will be responsible for developing learning content in collaboration with global teams and subject matter experts, focusing on technology-based learning to enhance communication and learning effectiveness. This role involves advancing digital tools and platforms by evaluating needs, curating content, and developing custom content for diverse audiences.

Responsibilities

Support the development, maintenance, and continuous improvement of learning content and resources across multiple learning programs.
Review, update, and manage learning materials to ensure accuracy, consistency, quality, and alignment with established standards.
Assist in transforming existing content into engaging self-paced learning and performance support resources.
Curate and organize learning content from internal and external sources, ensuring resources are accessible, current, and relevant.
Conduct quality assurance reviews and maintain strong attention to detail across all learning materials and platforms.
Support pilot programs and collect learner feedback for content enhancements.
Coordinate with internal teams and external vendors for the development, production, and deployment of learning resources.
Manage assigned projects, deliverables, and timelines, ensuring accurate and on-schedule completion.
Maintain learning assets, resource libraries, and learning platforms, ensuring content is organized and up to date.
Track progress on content development activities and proactively communicate status, risks, and dependencies.
Support the execution of learning programs, campaigns, and learner engagement initiatives.
Leverage AI tools and emerging technologies to improve content development, content management, learner experiences, and team processes.
Experiment with and apply AI-powered solutions to increase efficiency, enhance learning resources, and support knowledge management.
Stay informed on emerging trends in learning technology, generative AI, and digital learning practices.
Contribute ideas and recommendations for improving learning experiences, workflows, and operational processes through technology.
Partner with learning teams, subject matter experts, and stakeholders to understand learning requirements and support content development.
Provide coordination and administrative support across learning initiatives and projects.
Assist with communications, learner outreach, and promotional activities to drive awareness and engagement.
Collaborate effectively with global teams to support the successful delivery of learning and capability-building initiatives.

Requirements

Experience developing and managing digital learning content, including virtual learning experiences, visual and graphic design, interactive documents, and multimedia resources.
Strong proficiency in AI tools and technologies, including generative AI applications for content creation, research, productivity, and learning experience enhancement.
Excellent attention to detail, with a commitment to producing high-quality, visually appealing deliverables and maintaining content accuracy and consistency.
Strong project management and organizational skills, with the ability to manage multiple priorities, coordinate stakeholders, and deliver work on time.
Strong written and verbal communication skills, with the ability to collaborate effectively across global, virtual, and cross-functional teams.
Proficiency with digital learning technologies, content management systems, and collaboration platforms.
Strong visual design sensibility, including awareness of current design trends and best practices for learner engagement.
Self-motivated, curious, and adaptable, with a willingness to learn new technologies and continuously improve ways of working.
High level of professionalism and integrity, with the ability to handle sensitive and confidential information appropriately.
2- 4+ years of professional experience within a service-oriented company.
Strong creative analytical and problem solving skills, with ability to rapidly pick up new frameworks and concepts.
Excellent English; other languages requested in certain locations.
Can include local office working hours, language preferences and interest in specific topic if required.

Skills

Digital learning content development
Virtual learning experiences
Visual design
Graphic design
Interactive documents
Multimedia resources
AI tools
Generative AI
Content creation
Research
Productivity enhancement
Learning experience enhancement
Attention to detail
Project management
Organizational skills
Written communication
Verbal communication
Collaboration
Digital learning technologies
Content management systems
Collaboration platforms
Visual design sensibility
Learning technology trends
Generative AI trends
Digital learning practices

Experience Level

2-4+ years of professional experience

Education Level

Bachelor's degree or higher, ideally related to adult learning

About the Company

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.
BCG was the pioneer in business strategy when it was founded in 1963.
Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
Organizations must blend digital and human capabilities to succeed.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.
BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose.
We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
The Learning & Development function of BCG’s Global Specialty Businesses (GSB) is responsible for the global learning activities for the firm's worldwide knowledge and specialty businesses, and for the management and operations teams of the Practice Areas (PAs).
We work closely with the PAs, product and data businesses, the People Team and other BCG groups to provide our staff with world-class and high-impact learning opportunities.
The Learning & Development function has launched a number of successful initiatives to help our people master their evolving roles and to support the ongoing business build and transformation in our global specialty businesses.

Equal Opportunity

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer.