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At Materion, everyone is included, respected and offered the opportunity to grow. Join us!

Communicate directly with customers via telephone/email regarding inquiries, orders, expedites, and complaints.
Quote to customers.
Negotiate and adjust shipping schedules with customers, freight forwarders, Materion US Service Centers, and other Materion locations.
Check inventory and product specifications to meet customer requirements.
Enter customer orders and purchase orders to the global plants.
Handle Import and Export documents (invoice, packing list, shipping instructions, B/L, L/C, insurance policy) and coordinate shipping schedules with freight forwarders and customers.
Inventory management of Performance Solutions products.
Handle customer complaints (Return, credit notes) and work with Account Managers to resolve.
Special tasks may be required by department manager.

University degree
Must be able to communicate effectively in spoken and written English as well as native language.
TOEIC score 730 or more
Experience of using ERP system is necessary.
Experience of Import and Export shipping arrangements.

Traded on the New York Stock Exchange (NYSE: MTRN) and headquartered in Cleveland, Ohio, Materion has over 3,500 global employees in 32 countries with an expanding footprint growing each and every day.
Want to Learn More About What We Do? Watch Pioneers of Progress
Want to Learn More About Working at Materion? Visit Materion Careers

Materion Corporation and its subsidiaries (the “Company”) is an equal employment opportunity employer.
It is the Company’s policy to not unlawfully discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
The Company also prohibits harassment of applicants and employees based on any of these protected categories.
It is also the Company’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
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Customer Service Representative at Materion Corporation

Customer Service Representative