About the Role
The Project Manager is accountable for the end-to-end delivery of moderate complexity projects with significant visibility and risk. This role collaborates with key BGIS departments to ensure full support of all activities and plays a key role in the integrated approach to operating buildings.
Responsibilities
- Comply with all internal and external requirements including environmental, health and safety, fire protection, and mandated by BGIS Health Safety and Environment Teams.
- Manage end-to-end project delivery, ensuring projects are completed on time, within scope, budget, and requirements.
- Follow the BGIS Standardized Methodology, including key Stage Gates for reviews and approvals.
- Define project scope, deliverables, and requirements in collaboration with clients, operations, technical services, consultants, and contractors.
- Secure agreement and approval for all scope adjustments.
- Determine resource and budget requirements, cost estimates, schedules, and timelines.
- Identify project risks and develop and implement mitigation and contingency plans.
- Monitor project delivery against timelines and ensure timely completion.
- Collaborate with key BGIS Account Team Members (Health and Safety, Environment, Capital/Asset Planning, Operations, Energy Management, etc.) to review project scope and align with key requirements.
- Manage all elements of project forecasting and cashflows.
- Review future forecasts to ensure sufficient commitments are included to meet project spend targets.
- Enter data in a timely manner for accurate weekly reporting to BGIS and clients.
- Manage contingency spend and follow appropriate client approvals for matching budgets to Project Charters.
- Manage all Charter updates to reflect budget, scope, or schedule adjustments.
- Oversee all Change Orders for accuracy, fiscal management, and appropriate approvals.
- Monitor and meet all client-directed spend targets to meet capital requirements.
- Oversee and ensure accurate and timely billing of project activities.
- Manage PO details to ensure all appropriate approvals for project-related billing.
- Ensure appropriate due diligence review and timely approval of supplier applications for payments/invoices.
- Provide ongoing regular updates on project activities.
- Proactively escalate key risks to BGIS leaders and contributors for management and mitigation planning.
- Monitor and provide ongoing status on PO approvals to prevent system delays.
- Communicate any KPI risks to key Account Governance Leaders.
- Ensure an effective communication plan for all project contributions is in place.
- Follow all Project Methodology Communication Protocols, including Kick off Meetings using standardized forms.
- Ensure full adoption of BGIS PM Technology, Dashboards, and Reports.
- Ensure all project documents and approvals are complete within the system and reviewed for accuracy.
- Review and use key dashboards regularly to monitor project performance and adhere to MSA Key Performance Indicators.
- Collaborate with Project Admin to prepare status reports for client and BGIS updates.
- Ensure the use of procurement tools and technology and adherence to BGIS and client procurement policies.
- Ensure supplier contracts and supporting documents are accurate, complete, and maintained in BGIS systems.
- Participate in vendor management activities and assessments.
- Ensure appropriate site visitation schedule and attend key sites for major/critical projects.
- Hold key construction/contractor meetings on site when possible.
- Inspect site conditions and ensure adherence to H&S protocols.
- Manage all deficiency walkthroughs and identification, followed by deficiency correction.
- Follow all Technical and Financial Close out Protocols and Checklists.
- Collaborate with Operations to take on all project-related activities for emergency projects.
- Lead transfer of knowledge meetings (FM to PM).
- Ensure effective ongoing communication with Operational Contributors to provide regular project status updates to clients.
- Collect and handover project closeout documents (CMMS, Environmental reports, Warranty packages, manuals, as builts, permits).
- Develop and maintain effective relationships with clients.
- Resolve issues, manage client expectations, and ensure client satisfaction.
- Perform other duties as assigned.
Requirements
- Community college diploma in architectural technology, construction technology, or engineering technology.
- 3 to 5 years of project management work experience.
- Proven ability and experience in delivering projects on-time, on-budget, within specifications, and in compliance with all requirements.
- Proven ability and experience in developing and managing project budgets.
- Proven ability and experience in mitigating and managing project risks.
- Strong communication, influence, persuasion, and negotiation skills.
- Proven ability and experience in building and maintaining effective relationships.
- Proven ability and experience in managing client relationships and expectations.
- Strong client service orientation.
- Proven ability and experience in project team leadership.
- Proven ability and experience in managing vendor performance.
- Possesses a continuous improvement and quality mindset.
- Proficient in and experience with MS Office suite of applications.
- Proven ability to quickly learn new applications.
Skills
- Project management
- Project Budget management
- Project risk mitigation and management
- Communication
- Relationship building
- Client management
- Client service orientation
- Project team leadership
- Vendor management
- Quality mindset
- MS Office suite proficiency
Work Type
- Full-time
Experience Level
- 3-5 years
Education Level
- Community college diploma in architectural technology, construction technology, or engineering technology
- University degree in Architecture or Engineering (preferred)
Salary/Compensations
- $77,259 - $96,573 per annum
About the Company
- BGIS is a leading provider of customized facility management and real estate services.
- With a global team of over 6,500 employees, BGIS focuses on enabling innovation through services and seeking opportunities for client business innovation.
- Globally, BGIS manages over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.
- BGIS's culture is built on three pillars: Culture of Care, High Performing Teams (with core values of INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION), and Unwavering Commitment to Sustainability.
- BGIS is committed to the development of its people, offering opportunities to learn and grow into various roles.
Equal Opportunity
- BGIS believes that diversity and inclusion are key business drivers and are woven into the fabric of the organization.
- BGIS is committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.
- Promoting diversity is an essential component of BGIS's continuing pursuit for organizational success.
