About the Role
As a Duty Engineer, you play a vital role in ensuring our properties deliver an experience beyond expectation, creating memorable moments for our guests.
Responsibilities
- Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels.
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
- Delivers on plans and objectives where property maintenance initiatives & hotel targets are achieved.
- Manages the maintenance team fostering a culture of growth, development and performance within the department.
- Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
- Builds and maintains effective working relationships with all key stakeholders.
- Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters.
Requirements
- Flexibility and a positive, Yes I Can! Attitude.
- An eye for detail.
- Is a creative problem-solver.
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Likes having fun at work.
- Experience in a similar position is beneficial but not essential.
Location
- London Heathrow
Work Type
- Full-time
Salary/Compensations
- up to GBP 35000 - yearly
Benefits
- up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
- Guaranteed minimum of 30% off for your Friends & Family
- Exclusive Discounts on Breakfast, Food & Beverage, Spa and more
About the Company
- Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries.
- The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
- People are at the core of our business success and future.
- Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time.
- Together, we make Every Moment Matter.
Equal Opportunity
- We welcome applicants from all backgrounds, abilities, and experiences.
- If you need any adjustments during the application process, please let us know.
