About the Role
We are looking for talented AI Backend Engineers to build systems that power AI-driven decisioning, automation, and orchestration across our platform. This role sits at the core of our AI stack, between models, backend systems, and real users, where latency, correctness, reliability, and cost directly impact production experience.
Responsibilities
- Build and operate backend systems that serve AI-powered insurance workflows in production.
- Design and implement AI orchestration layers that connect models, APIs, workflows, and business logic.
- Build inference pipelines for LLM-based and AI-assisted automation systems.
- Optimize latency, throughput, and cost across AI services (caching, batching, streaming, routing).
- Design stable service boundaries between backend systems, ML components, and product APIs.
- Implement observability: logging, metrics, tracing, alerting, and incident response workflows.
- Debug production issues across distributed AI systems and resolve root causes.
- Collaborate closely with frontend, product, operations, and ML teams to ship end-to-end features.
- Continuously improve system reliability, scalability, and performance.
Requirements
- Strong backend engineering experience in production systems.
- Experience building or operating high-throughput, low-latency services.
- Familiarity with AI Systems (LLMs, Embeddings, or AI Workflows).
- Experience with distributed systems and production debugging.
- Strong understanding of APIs, data flows, and system design principles.
- Experience with observability tools (logging, monitoring, tracing).
- Strong ownership mindset and bias toward shipping.
- Comfortable working in fast-paced, globally distributed teams.
Skills
- Anthropic
- Artificial Intelligence (AI)
- Distributed Systems Tooling
- Docker
- Kubernetes
- LLM APIs
- Node.js
- NoSQL
- Observability Tools
- OpenAI
- Open-Source Models
- Python
- SQL
Location
- San Francisco, CA
- Remote
Work Type
- Work From Home
- Remote
- Fully remote
Salary/Compensations
- USD 140000 - USD 200000 - yearly
Benefits
- medical insurance
- Dental
- Vision
- Savings Plan Options
- PTO
Equal Opportunity
- All your information will be kept confidential according to EEO guidelines.
