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About the Role

We are looking for an Applied AI Engineer to design, build, and optimize AI-powered features that sit directly inside our product workflows. The Applied AI Engineer role focuses on turning model capabilities into real product behavior, where AI interacts with users, supports decision-making, and powers automation across insurance journeys. This is a fully remote role where you will be part of a global engineering team working across multiple countries to build reliable, scalable AI-powered systems.

Responsibilities

Build AI-powered product features integrated into real insurance workflows.
Design and optimize LLM-based interactions across customer and internal systems.
Develop prompts, reasoning flows, and structured AI outputs for production use cases.
Evaluate model performance using real-world data, feedback loops, and experiments.
Improve reliability of AI outputs through guardrails, fallback logic, and validation layers.
Work closely with backend engineers to integrate AI capabilities into APIs and workflows.
Design and implement AI-driven automation features (chat, recommendations, decision support).
Analyze user behavior and model responses to continuously improve AI performance.
Collaborate with product, design, and engineering teams to ship end-to-end AI features.
Contribute to AI system design decisions focused on usability and real-world impact.

Requirements

Strong software engineering background in production environments.
Experience working with LLMs (OpenAI, Anthropic, or open-source models).
Familiarity with prompt engineering, structured outputs, and tool use patterns.
Experience building or integrating AI features into real products.
Strong understanding of API-based system integration.
Ability to evaluate AI outputs critically using data and user feedback.
Experience with experimentation, A/B testing, or evaluation frameworks.
Strong product sense and focus on user experience.
Comfortable working in fast-paced, globally distributed teams.

Skills

A/B Testing
AI
Artificial Intelligence
Anthropic
Evaluation Frameworks
LLM APIs
Node.js
NoSQL
OpenAI
Open-Source Models
Pinecone
Prompt Engineering Frameworks
Python
REST APIs
SQL
Vector Databases
Weaviate

Location

San Francisco, CA

Work Type

Remote
Work From Home

Salary/Compensations

USD 140000 - USD 200000 - yearly

Benefits

medical insurance
Dental
Vision
Savings Plan Options
PTO

Equal Opportunity

All your information will be kept confidential according to EEO guidelines.