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About the Role

A General Maintenance Technician plays a crucial role in ensuring the smooth operation and maintenance of equipment, facilities, and building systems.

Responsibilities

• Address routine and emergency repair requests for equipment, fixtures, fittings, and building systems.
• Collaborate with team members to accomplish maintenance tasks efficiently.
• Respond to reports of broken or faulty items, prioritizing and addressing maintenance requests.
• Conduct routine inspections of buildings to identify potential maintenance issues.
• Coordinate and liaise with external specialists or contractors for complex maintenance tasks.
• Manage the daily reactive help desk, including receiving, prioritizing, and assigning maintenance requests.
• Track and monitor the progress of maintenance work from request to completion.
• Escort sub-contractors to necessary locations within the facility.
• Participate in minor planned preventative maintenance tasks.
• Assist the shift team with their daily tasks.
• Ensure routine fabric maintenance meets and exceeds expectations and agreed service level agreements.
• Ensure all reactive tasks logged are carried out to meet and exceed expectations and agreed service level agreements.
• Undertake painting, decorating, and DIY tasks to maintain an attractive decorative environment.
• Ensure the loading and unloading of stock, and appropriate and safe storage of equipment, spares, and deliveries.
• Ensure effective lamp replacement and cleaning of lighting diffusers in line with electrical safety rules and LOTO process.
• Assist the engineering team to ensure planned and reactive engineering activities meet and exceed service levels and customer expectations.
• Complete and submit all relevant paperwork regarding PPM, reactive, and breakdown works to the contract administrator.
• Assist the Water Treatment Engineer in compiling Water Management System logbooks.
• Prepare Method Statements and Risk Assessments for supervisor/contract management sign-off for all tasks.
• Verify and check all RAMS with engineers, supervisors, and contract staff prior to use.
• Maintain comprehensive maintenance records where applicable.
• Undertake lone working when and where required, subject to training and safety measures.
• Ensure a safe and healthy working environment, including wearing uniform and appropriate PPE.
• Comply with all company, client, and site policies, procedures, and working arrangements.
• Present a professional image of BGIS and the client, delivering and promoting excellence in customer service.
• Maintain fabric and engineering skills through personal development and lifelong learning.
• Produce required near miss reports, dynamic risk assessments, and detailed records of site activities.
• Challenge and escalate any noncompliance identified.

Requirements

• This role is non-technical, focusing on facilitating and coordinating maintenance activities.
• A General Maintenance Technician with less than 4 years of experience in the M&E industry will be prohibited from writing access & permits to work where RAMS have been signed off by the supervisor/contract manager.
• No GMT will have the authority to write electrical permits.
• Must pass satisfactory training and have appropriate safety measures and controls implemented for lone working.
• Must wear uniform and appropriate PPE always.
• Must comply with all company and client policies and procedures, as well as client site policies, procedures and working arrangements.

Skills

• DIY tasks
• Painting
• Decorating
• Lamping replacement
• Lighting diffuser cleaning
• Stock loading and unloading
• Equipment and spares storage
• Water Management System logbook compilation
• Method Statement preparation
• Risk Assessment preparation
• RAMS verification and checking
• Maintenance record keeping
• Lone working
• Customer service
• Personal development
• Lifelong learning
• Near miss reporting
• Dynamic risk assessment
• Record keeping of site activities

Location

• City of London, Cannon Street

Work Type

• Full-time

Experience Level

• Less than 4 years experience in M&E industry (for permit writing authority)

About the Company

• At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organisation.
• We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.
• We recognise that promoting diversity is an essential component of our continuing pursuit for organisational success!

Equal Opportunity

• We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.