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About the Role

Kraken Technologies is seeking a Product Manager to revolutionize the utilities industry by making basic services like power, water, and the internet cheaper, greener, and better. This role will focus on the water industry, working within a tight-knit team and collaborating closely with engineering, implementation, and strategy groups. You will be empowered to drive product discovery, manage complex migrations, and leverage data to deliver measurable outcomes.

Responsibilities

• Proactively drive discovery, identify customer problems, and scale products to deliver massive value.
• Steer significant migrations onto the Kraken platform, ensuring successful delivery of complex projects.
• Autonomously navigate ambiguity, prioritize work, and drive solutions from inception to rollout.
• Leverage data to identify new product opportunities and measure the impact of delivered work.
• Integrate modern tools, including AI, to accelerate work and enhance the product.
• Partner with customer teams to triage operational issues and continuously improve the platform.

Requirements

• Proven track record in B2B product management, ideally enterprise software.
• Understanding of balancing a visionary product roadmap with critical client commitments.
• Attention to detail and systems thinking for managing complex products and migrations.
• History of confidently managing competing demands and prioritizing effectively.
• Tenacity and a proactive attitude to overcome blockers and deliver impact.
• Familiarity with relevant domains, data collection, troubleshooting, and liaising with parties for complex issues.
• Strong written and verbal communication skills, with the ability to interact with diverse technical backgrounds.
• Excellent listening skills to harness ideas from within and outside the business.
• Understanding the need for exceptional, structured documentation for AI and complex systems.
• Previous experience in the water industry or other utilities is a bonus, but not a requirement.

Skills

• Product Management
• B2B
• Enterprise Software
• Systems Thinking
• Prioritization
• Communication
• Data Analysis
• AI Integration

Location

• Global

Work Type

• Full-time

Experience Level

• 3-5 years of experience (preferred, but impact and capability are prioritized)

Benefits

• Certified Great Place to Work in multiple countries
• High-trust, high-autonomy work environment
• Support for accommodations and customized interview processes

About the Company

• Kraken powers innovative global developments in energy, focusing on creating a smart, sustainable energy system.
• The Kraken platform is an AI-driven operating system for energy, transforming the industry.
• Kraken Utilities is expanding the Kraken platform to the water and broadband industries.
• The company aims to serve 100 million customer accounts by 2027.
• Kraken Technologies is revolutionizing the utilities industry to make services cheaper, greener, and better.
• The Technology Team has grown rapidly, tripling in size within 18 months.
• The company operates in a complex enterprise software market with large, high-profile clients.
• Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA.
• Kraken is recognized as one of the Best Workplaces on Glassdoor in the UK.

Equal Opportunity

• As an equal opportunity employer, Kraken does not discriminate on the basis of any protected attribute.
• Considers all applicants without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
• Encourages applications from all candidates, even if they do not meet 100% of the job requirements.
• Seeks genuinely decent people who are honest and empathetic.