About the Role
The Digital Engagement and Sales Manager at PTC Japan is responsible for accelerating pipeline growth and revenue through digital-first engagement strategies across the product portfolio. This role bridges marketing and sales by leveraging digital channels, data-driven insights, and account-based strategies to engage engineering, manufacturing, and product development organizations in Japan.
Responsibilities
- Drive demand generation and pipeline creation through digital channels (web, webinars, paid media, social, partner ecosystems)
- Design and execute campaigns targeting key industries in Japan (automotive, industrial machinery, high-tech)
- Implement account-based marketing (ABM) strategies for strategic enterprise accounts
- Optimize inbound/outbound digital funnel conversion (MQL → SQL → pipeline)
- Build ecommerce experience
- Partner with sales teams to enable digital selling (LinkedIn engagement, content-led outreach, virtual demos, webinars)
- Provide actionable insights on prospect behavior using CRM (Salesforce) and marketing automation tools
- Support sales plays for key PTC solutions (e.g., CAD modernization, PLM transformation, digital thread, service lifecycle management)
- Enhance digital customer journeys across awareness, evaluation, and post-sale expansion
- Deliver personalized content aligned to personas (engineering, IT, manufacturing leadership)
- Strengthen customer retention and expansion through digital touchpoints and lifecycle campaigns
- Own digital KPIs including pipeline contribution, conversion rates, cost per lead, and ROI
- Analyze campaign performance and continuously optimize engagement strategies
- Provide business insights and reporting to Japan leadership and global stakeholders
- Work closely with key partners (e.g., system integrators, resellers like Otsuka Corporation) to scale digital reach
- Enable partners with digital assets, campaigns, and co-marketing programs
- Align partner-driven pipeline with PTC strategic priorities
Requirements
- Bachelor’s degree in Business, Engineering, or related field; MBA preferred
- 8+ years of experience in digital marketing, demand generation, or sales within B2B enterprise software
- Proven success in pipeline generation and digital-led revenue growth
- Hands-on experience with Salesforce, marketing automation (e.g., Sitecore), and analytics tools
- Strong understanding of Japanese enterprise customer behavior and buying processes
- Fluent in Japanese and English
Skills
- Digital Demand Generation & ABM
- Enterprise Software Sales Alignment
- Data-Driven Decision Making
- Customer Journey Design
- Partner Co-Selling & Ecosystem Management
- Executive Communication & Stakeholder Management
- PLM, CAD or SaaS solutions
Location
- Japan
Work Type
- Full-time
Experience Level
- 8+ years
Education Level
- Bachelor's degree
- MBA preferred
About the Company
- PTC is a global software company powering how products are designed, built, serviced, and operated across industries like Aerospace & Defense, Industrial, Automotive, MedTech, Electronics, and High Tech.
- We are bold thinkers who collaborate as one team to deliver meaningful customer outcomes.
- Grounded in our values-Customers Matter, PTC for All, Team PTC, Purposeful Innovation, and Be Bold, we're shaping a smarter, more sustainable, connected future.
Equal Opportunity
- We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here.
