Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As a City Manager, you will be the primary point of contact at our Berlin locations, ensuring our trainer team is motivated and our customers have the best possible experience. You will report directly to the Headquarter.
Responsibilities
- Ensure studios are in top condition through daily checks and monitoring.
- Coordinate repairs with external service providers and be on-site when necessary.
- Manage the cleaning company to ensure daily quality standards are met.
- Manage the trainer recruiting funnel from application to tryout, including onboarding and initial support.
- Build a strong trainer community through regular check-ins and events.
- Manage the daily scheduling plan and organize cover for absences.
- Implement customer inquiries and on-site marketing actions.
- Serve as the on-site contact for local support needs from central customer service.
Requirements
- Several years of experience in an operational role (e.g., retail, fitness industry, hospitality).
- Ability to lead independently and make decisions in unclear situations.
- Structured and hands-on approach, willing to assist with minor repairs.
- Strong communication skills to build trust and maintain team cohesion.
- Ability to multitask, maintain an overview, and find solutions under pressure.
- Mobility and willingness to travel extensively within the city.
Skills
- Operational Management
- Team Leadership
- Recruiting
- Onboarding
- Community Building
- Scheduling
- Customer Service
- Marketing Implementation
- Problem-Solving
- Decision Making
- Communication
- Organizational Skills
Location
- Berlin
Work Type
- Full-time
- Onsite
Experience Level
- Multiple years of experience
Education Level
- Native level German (C2)
- Fluent English (B2)
Benefits
- Opportunity to be part of a mission to make strength training accessible to everyone.
- Establish LIFTED as the go-to brand for boutique strength training in Germany.
- Contribute to the health and longevity of the community.
- Free, unlimited membership for all LIFTED Studios.
- Short decision-making processes with direct access to founders.
- Real responsibility for managing a city and its trainer team.
- Direct influence on the customer experience.
About the Company
- LIFTED makes strength training simple, effective, and accessible to everyone, regardless of prior experience or fitness level.
- Our 45-minute, coach-led group classes combine smart technology with personal coaching.
- Our digital system guides members through six strength stations and displays individual training weights, allowing coaches to focus on delivering clean technique, building confidence, and creating an outstanding training experience.
- We have five studios in Berlin and are continuing to grow.