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About the Role
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Join our collaborative team as a Field Applications Engineer at Thermo Fisher Scientific, where you'll contribute by providing expert technical support and innovative solutions to our customers. You'll work at the intersection of advanced technology and customer success, helping organizations optimize their research, development, and manufacturing processes. In this role, you'll deliver product demonstrations, conduct customer training, and provide comprehensive application support across our instrument portfolio. You'll collaborate with cross-functional teams to ensure successful implementation of solutions while building strong relationships with customers as their trusted technical advisor.
Responsibilities
- Provide expert technical support and innovative solutions to customers.
- Deliver product demonstrations.
- Conduct customer training.
- Provide comprehensive application support across the instrument portfolio.
- Collaborate with cross-functional teams to ensure successful implementation of solutions.
- Build strong relationships with customers as their trusted technical advisor.
Requirements
- Advanced degree with no prior experience required, OR Bachelor's degree plus 2 years of experience with relevant instrumentation and applications.
- Demonstrated expertise in laboratory processes, workflows, and data management principles.
- Strong understanding of regulatory requirements and compliance standards (FDA, ISO, GLP, GMP).
- Advanced problem-solving skills and ability to analyze complex technical requirements.
- Experience with database systems and software platforms (Oracle, SQL Server, Python).
- Excellent verbal and written communication skills, with ability to deliver technical presentations.
- Strong interpersonal skills for building productive customer relationships.
- Ability to work independently and as part of cross-functional teams.
- Travel required up to 30-50%.
- Valid driver's license and passport required.
- Proficiency in relevant software tools and automation platforms.
- Ability to exercise discretion with confidential and proprietary information.
- Ability to adapt to varying work schedules.
- Detail-oriented with commitment to quality.
Skills
- Physics
- Materials Science
- Chemistry
- Engineering
- Life Sciences
- Database systems
- Software platforms
- Oracle
- SQL Server
- Python
- Cloud services
- Infrastructure
Location
- Office
- Laboratory Setting
Work Type
- Standard (Mon-Fri)
- Travel required up to 30-50%
Experience Level
- No prior experience required (with advanced degree)
- 2 years of experience (with Bachelor's degree)
Education Level
- Advanced degree
- Bachelor's degree
About the Company
- Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion.
- Our Mission is to enable our customers to make the world healthier, cleaner and safer.
- Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them.
- Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Equal Opportunity
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Thermo Fisher Scientific is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.