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About the Role

We are seeking dedicated and interested apprentices for the position of "Kaufleute für Dialogmarketing" (Trainees for Dialog Marketing) at our Berlin location, starting August 15, 2027. This three-year apprenticeship offers a first-class training program with a clear focus on sales and customer service, allowing you to apply your individual strengths and potential. You will be a fully integrated member of our team from the start, applying learned skills in the dynamic sales environment of Vattenfall Europe Sales GmbH.

Responsibilities

Consulting and acquiring new customers
Shaping our service portfolio and developing innovative service solutions
Analyzing service-related key figures for steering and optimizing measures
Planning and implementing training and quality assurance measures
Communicating with external service providers and managing projects in sales and service
Early assumption of own tasks with responsibility and scope for design

Requirements

High school diploma or equivalent
Average grades of at least satisfactory
High degree of independence and motivation
Very good communication and teamwork skills
Strong organizational skills

Skills

Sales
Customer Service
Communication
Teamwork
Organization

Location

Berlin

Work Type

Hybrid
Full-time

Experience Level

Apprentice

Education Level

High school diploma or equivalent

Salary/Compensations

€1,595 gross per month in the first year of apprenticeship

Benefits

37-hour week
Flexible working hours with time tracking
Mobile working options
30 vacation days per calendar year
Annual special payment
Additional monetary and non-monetary benefits
Deutschland-Ticket and BahnCard 25
Diverse further training opportunities
Extensive onboarding program
Job offer after successful completion of apprenticeship
Long-term career prospects

About the Company

Vattenfall is a leading European energy company with approximately 21,000 employees, working towards the energy transition and a sustainable society.
We have been electrifying industries, supplying energy, and modernizing lifestyles through innovation and collaboration for over 100 years.
Vattenfall Europe Sales GmbH is the German sales unit of the Swedish energy provider Vattenfall.
We market electricity and gas tariffs through various sales and marketing channels, offer excellent customer service, and continuously expand our product portfolio.
We manage marketing campaigns, conduct data analyses, increase the efficiency of our sales processes, and optimize our procurement portfolios in the energy market.
We believe energy is essential for quality of life and actively shape a sustainable energy system together with customers, partners, and society.
Our strategic direction combines economic success with the development of our energy supply, focusing on expanding renewable energy sources and enhancing our product and solution portfolio (e.g., biogas, heat pumps, balcony power plants).

Equal Opportunity

We are convinced that diversity makes our company more efficient and attractive.
Applications from individuals of any age, gender identity, sexual orientation, and ethnic-cultural background are welcome.
Severely disabled individuals will be given special consideration if they have the same professional suitability.