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About the Role

Signature Theatre, a leading off-Broadway theatre, is seeking a Digital Marketing and Communications Associate to join their team at The Pershing Square Signature Center.

Responsibilities

• Create unique, targeted marketing emails using Dot Digital.
• Generate reports for key stakeholders and identify opportunities for targeted marketing and development projects.
• Provide cross-departmental support for digital platforms and communications channels, including email marketing, asset design, signage management, social media moderation, and website content management.
• Write creative copy and contribute to digital content creation while adhering to brand guidelines.
• Support community and business partnerships and provide event production support for special events.
• Assist the Development department with tasks such as writing acknowledgement letters, managing database entry, pulling reports, and supporting donor events.
• Provide support for direct mail campaigns, including collateral design and segmented list management.
• Attend mandatory company events on evenings and weekends as required.

Requirements

• Proficiency in Wordpress or other similar CMS tools.
• Proficiency in digital content creation for social media channels (Facebook, Instagram, Tik Tok).
• Proficiency in email marketing platforms (Mail Chimp, Constant Contact, Dot Digital, Wordfly).
• Working knowledge of CRM systems, primarily Spektrix; experience with any CRM systems from a visitor-serving organization is required.
• Excellent writing skills with the ability to craft clear, concise communications.
• Event management experience for gatherings of 50-100 people, or large event support for gatherings of 100+ people.
• Experience creating customer surveys, collecting data, and analyzing results.
• Previous experience in a customer-facing role at a theatre or other cultural institution/visitor-serving organization is desired.
• Proficiency with digital workflow platforms (Outlook, Teams, Asana, Google Workspace, Dropbox).
• Eagerness to collaborate cross-departmentally and contribute positively to the organizational culture.

Skills

• Wordpress
• CMS tools
• Digital content creation
• Social media marketing
• Email marketing platforms
• CRM systems
• Spektrix
• Writing
• Event management
• Data analysis
• Customer surveys
• Digital workflow platforms

Location

• New York

Work Type

• Full-time
• Salaried

Experience Level

• Commensurate with qualifications and experience

Salary/Compensations

• $56,000-60,000

Benefits

• Group health, dental, and vision plans
• Tax-saving flexible spending
• Commuter plan
• 401(k) plan

About the Company

• Founded in 1991, Signature Theatre celebrates playwrights and gives them an artistic home, producing six to eight productions annually.
• Signature Theatre began the Signature Ticket Initiative in 2005, providing affordable tickets to all productions.
• In 2012, Signature opened The Pershing Square Signature Center, a Frank Gehry-designed 75,000 square foot Center featuring three theatres, two rehearsal studios, a public lobby with a café and bookstore, and administrative offices.
• Signature is committed to Equity, Diversity, Inclusion, and Accessibility (EDIA).

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, citizenship, religion, gender, sex, sexual orientation, affectional preference, gender identity or expression, sexual and reproductive health decisions, pregnancy, disability, genetic predisposition, age, military or veteran status, marital or familial status, or any other protected characteristic, in accordance with applicable federal, state and local laws.