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About the Role

Oversee day-to-day service center operations, including yard, fleet, and field activity. Partner with the General Manager to enhance safety, customer experience, and efficiency. Coordinate routing and dispatch, maintain equipment and facilities, lead safety compliance, and support team member hiring and development.

Responsibilities

• Oversee day-to-day operations of the service center, including yard, fleet, and field activity.
• Partner with the General Manager to improve performance across safety, customer experience, and efficiency.
• Coordinate routing and dispatch.
• Maintain equipment and facilities.
• Lead safety compliance efforts.
• Support hiring and development of team members.
• Assess current routes and implement improvements in delivery efficiency or on-time performance.
• Ensure all safety certifications, trainings, and compliance requirements are current, tracked, and consistently enforced.
• Maintain a clean, organized, and fully operational yard, fleet, and service center with no major maintenance gaps.
• Ensure team members understand expectations, receive regular feedback, and know how their work connects to broader goals.
• Shadow drivers and operations staff to understand routing, delivery workflows, and customer expectations.
• Audit safety procedures, certifications, and equipment to identify compliance risks or gaps.
• Review current routing plans and dispatch processes to spot inefficiencies or quick wins.
• Build relationships with the team and participate in hiring, onboarding, and coaching conversations.
• Inspect equipment, support operations, and work alongside the team in real conditions.

Requirements

• Experience overseeing operations in propane, energy, logistics, or a closely related field.
• Working knowledge of safety regulations and compliance standards, ideally involving hazardous materials.
• Demonstrated experience leading a team and improving operational performance.
• Ability to manage routing, dispatch, or fleet operations.
• Strong communication skills to work across drivers, leadership, and customers.
• Experience specifically in propane operations.
• Background in route optimization tools or fleet management systems.
• Experience supporting sales or customer retention efforts.
• Experience conducting safety training or certification programs.
• Track record of improving asset utilization or operational efficiency.

Skills

• Safety regulations and compliance standards
• Hazardous materials compliance
• Team leadership
• Operational performance improvement
• Routing management
• Dispatch management
• Fleet operations management
• Communication skills
• Route optimization tools
• Fleet management systems
• Sales support
• Customer retention
• Safety training program development
• Asset utilization improvement
• Operational efficiency improvement

Location

• Office
• Yard
• Field

Work Type

• Onsite
• Field

Experience Level

• Depending on experience

Salary/Compensations

• $80,000-$90,000

Benefits

• Multiple medical insurance options
• Dental and voluntary vision coverage
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Supplemental Life/AD&D
• Voluntary Short-Term Disability
• 401(k) with company match
• Tuition reimbursement
• Propane discounts
• Paid holidays
• Paid time off
• Basic Life/AD&D
• Long-term disability

About the Company

• We’re a team that takes safety seriously and looks out for each other; no shortcuts, no exceptions.
• We keep things practical and straightforward: if something can be improved, we expect you to speak up and help fix it.

Equal Opportunity

• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled