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About the Role
As a Medical Receptionist, you will be the first point of contact for our patients, contributing to exceptional patient care.
Responsibilities
- Greeting patients warmly and assisting with check-in procedures.
- Answering emails and phone calls promptly and handling inquiries professionally.
- Advising patients of preparation prior to relevant scans.
- Handling billing procedures for private, Medicare, workers compensation, and DVA.
- Collaborating with clerical and technical staff, radiologists, and referrers.
Requirements
- A strong background in customer service or reception.
Skills
- Clear and professional verbal and written communication skills.
- Strong organisational abilities to manage appointments and patient flow.
- Confidence working across multiple screens and systems.
Work Type
- Full-time
Salary/Compensations
- Industry-competitive salary and benefits package
- Annual Remuneration Review
Benefits
- Fitness passport, including full gym access and a range of classes
- Supportive management that values your well-being
- Discounted and bulk billed scans and services for you and your family
- Comprehensive training to help you put your best foot forward in the role
- Career opportunities across our diverse Network
- Collaborative and inclusive team
- Free street parking and a quick walk to trains and buses
- Lots of uniform options to suit your preferences at no cost to you with annual top ups
About the Company
- With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network.
- As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
- With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.
- Our vision is to be the most respected and trusted medical imaging specialists in the world.
- Our purpose is to help save lives and reduce uncertainty.