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About the Role

BDO is seeking a detail-focused and proactive Quality Management Coordinator to join their National Business Services team in Brisbane. This role supports the Director of Quality in enhancing quality and risk management frameworks, ensuring compliance with standards, and driving continuous improvement. The coordinator will draft policies, coordinate process monitoring, support reporting, and ensure stakeholder alignment with quality expectations. This position is ideal for someone who enjoys problem-solving, collaboration, and process improvement.

Responsibilities

Assist in developing and maintaining quality and risk management policies, procedures and processes.
Support the creation of training materials and resources for service line quality initiatives.
Coordinate continuous monitoring activities and contribute to ongoing evaluation and process improvement.
Generate quality and risk reports, including identifying issues and supporting escalation where required.
Liaise with Quality Management and Enterprise Risk teams to stay across regulatory and professional standard updates.
Contribute to risk assessments and help align internal processes with legal and regulatory requirements.
Coordinate periodic reviews of quality and risk processes, including summarising findings and supporting follow-up actions.
Work with stakeholders across the firm to drive improvements and enhance operational effectiveness.

Requirements

Strong attention to detail, organisation and analytical capability.
A proactive, positive and collaborative approach.
Clear communication skills, with the confidence to engage with partners, directors and senior stakeholders.
A problem-solving mindset and the ability to analyse issues and recommend practical solutions.
Experience in quality or risk management within accounting or professional services (highly desirable).
Familiarity with Accounting professional standards such as APES 110, or an interest in developing this knowledge.
An interest in policy development, continuous improvement and maintaining high standards of quality and compliance.

Skills

Quality Management
Risk Management
Policy Development
Process Improvement
Reporting
Stakeholder Engagement
Communication
Problem-Solving
Analytical Skills
Attention to Detail
Collaboration

Location

Brisbane

Work Type

Full-time

Experience Level

Not specified

Education Level

Relevant qualification in Business, Risk Management or a related discipline.

Benefits

Health and wellbeing programs
Social activities
Financial benefits
Professional development support
Fitness challenges
Exclusive discounts to corporate health insurance, gym memberships and wellness facilities via BWell program
Travel perks
Retail discounts
Employee referral rewards
Study support
Enhanced family support
Cultural and religious leave
Options to purchase additional leave
Community initiatives via BCaring program
On the job training
Formal development programs

About the Company

BDO is a global professional services firm connected to local markets.
People work together to provide specialist expertise, helping businesses achieve their goals.
BDO is a growing and market leading professional services firm.
The national and global footprint provides opportunities to work on interesting client engagements, across diverse industry sectors and services.
The culture is open and collaborative, ensuring access to Partners and professional mentors.
The company has a strong focus on learning and growth.
Core values include One, Bold, Human, Heart and Strive.
Recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia.
Recognised as a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
BDO is committed to inclusive and accessible recruitment practices.
The company focuses on looking ahead, thinking bigger, reaching further and staying personal and human.
BDO backs employees to explore ideas and new ways of working to shape the future.

Equal Opportunity

BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at recruitment@bdo.com.au.