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About the Role

Empower organizations to transform how they work by harnessing the full potential of artificial intelligence. Guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Integrate advanced AI capabilities across devices, cloud platforms, and everyday business applications to realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. In this role, you will be the AI Business Process Finance & Supply Chain Solution Engineer (SE) for the enterprise segment, a member of the sales team, and lead AI transformation engagements with ERP domain expertise.

Responsibilities

Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
Own the technical win strategy for each opportunity.
Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 F&SC expertise to secure technical decisions.
Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 F&SC, Copilot Studio, AI Agents.
Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements.
Translate POC findings into detailed technical plans, including migration pathways to D365, recommended migration tools, with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
Showcase Microsoft’s unique value in AI-powered business process D365 solutions to win technical decisions against major competitors.
Anticipate and address technical blockers – such as AI-related compliance, privacy, or security concerns – early in the sales process, developing mitigation plans that instill confidence in D365 solutions.
Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy.
Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
Work closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize value from their Dynamics 365 investments.
Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones.
Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.
Own licensing alignment within deals by translating business and technical requirements into the appropriate Dynamics 365 and Power Platform licensing model.

Requirements

6+ years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience OR equivalent experience.
6+ years technical pre-sales, technical consulting, or technology delivery, or related experience.
Solution pre-sales for business applications and/or SaaS-based company or similar technology.
Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.
Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
4+ years’ experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Deep Understanding of Sales and Service Dynamics 365 solutions like Finance, Supply Chain, Project Operations, and AI Agents offerings like Copilot Studio.
Certification in relevant technologies or disciplines (e.g., D365, Power Platform).

Skills

AI Business Process Finance & Supply Chain Solution Engineering
ERP domain expertise
Technical win strategy
Dynamics 365 F&SC
Copilot Studio
LOB AI Agents
Cloud and hybrid infrastructures
Architecture designs
Migrations
Sales and Service Dynamics 365 solutions
Power Platform licensing model

Location

Enterprise segment

Work Type

Full-time

Experience Level

6+ years
4+ years
3+ years

Education Level

Bachelor's Degree in Computer Science, Information Technology, or related field
Master's Degree in Computer Science, Information Technology, or related field
Certification in relevant technologies or disciplines (e.g., D365, Power Platform)

About the Company

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Equal Opportunity

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.