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About the Role

Sierra is building a platform to help businesses create better customer experiences using AI. This role is for a Strategic Finance Lead who will translate strategy into financial plans, measure performance, and build forecasts and budgets to guide leadership decisions. It's a high-ownership individual contributor position for someone who thrives in ambiguity and wants to shape how a high-growth AI company operates.

Responsibilities

Develop and drive key components of financial planning and forecasting processes, including revenue, cost of sales, GTM, R&D, capex, and IDSW.
Collaborate with Corporate FP&A to integrate forecasts into the consolidated financial plan, board reporting, and budget vs. actuals packages.
Support the monthly and quarterly close cycle from an FP&A perspective, providing variance commentary.
Develop and track the unit economics framework, including LTV, CAC, CAC payback, LTV:CAC, and contribution margin by segment.
Deliver actionable insights by connecting revenue, cost, and unit economic trends.
Build and own data pipelines and reporting frameworks for revenue and cost analytics.
Develop repeatable processes, templates, and documentation, with a focus on automation and an AI-native approach.
Drive cross-functional alignment on goals, build stakeholder buy-in, and enable effective decision-making.

Requirements

8+ years of total experience, including significant time in Strategic Finance, FP&A, or an investment role at a high-growth technology company.
Exposure to investment banking, private equity, venture capital, or a similar analytical finance environment.
Deep fluency in SaaS and ARR-based business models, including building ARR bridges, decomposing NRR, modeling cohort retention, and explaining unit economics.
Direct experience building revenue models and customer analytics datasets in a SaaS or cloud business.
Exceptional financial modeling skills, with the ability to build complex, multi-driver models from scratch in Google Sheets.
Strong business partnership skills, capable of understanding business needs and translating them into financial frameworks.
Proficiency in BI and data tools such as Hex, Omni, Looker, and SQL.
A structured, self-directed, detail-oriented builder and problem solver with a bias for simplifying and automating processes.
Passion for building an AI-native finance function.

Skills

Financial Modeling
Forecasting
Budgeting
SaaS Business Models
ARR Analysis
Unit Economics
BI Tools
Data Analysis
SQL
Automation
AI-native Finance

Location

San Francisco
Atlanta
New York
London
Paris
Madrid
Munich
Singapore
Tokyo
Sydney

Work Type

In-person
Full-time

Experience Level

8+ years

Education Level

Degree in finance, economics, accounting, STEM, or equivalent professional experience.

Benefits

Flexible (unlimited) paid time off
Medical, dental, and vision benefits
Life insurance and disability benefits
Retirement plan
Parental leave
Fertility and family building benefits
Lunch, snacks, and coffee
Discretionary benefit stipend
Free alphorn lessons
Equity plans

About the Company

Sierra is creating a platform to help businesses build better, more human customer experiences with AI.
The company is guided by values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
Co-founders are Bret Taylor (former co-CEO of Salesforce, CTO of Facebook, co-creator of Google Maps) and Clay Bavor (18 years at Google, led Google Labs, AR/VR, Google Lens, Google Workspace product and design).

Equal Opportunity

We encourage you to apply even if your experience doesn't precisely match the job description.
We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.