Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Assistant Store Manager supports daily operations of self-storage locations, ensuring high cleanliness standards and operational excellence. This role focuses on building customer relationships, managing accounts, and driving sales through in-person and phone interactions.

Responsibilities

• Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Ensure highest standards of cleanliness through continuous maintenance of the site, including office, and interior/exterior of storage building and surrounding areas.
• Perform daily site safety inspections, including lock checks.
• Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
• Protect company culture by establishing and maintaining professional relationships with all Extra Space employees.
• Perform additional duties as assigned.

Requirements

• 1+ year of customer-facing work experience.
• Sales experience preferred.
• Current valid driver’s license and access to a reliable personal vehicle (except in New York City and Brooklyn).
• High School diploma or GED required.
• College education is a plus.
• Ability to perform indoor and outdoor job responsibilities with varying physical demands and exposure to seasonal weather conditions.
• Regularly required to stand, walk, climb stairs, bend, sit, and lift.
• Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Skills

• Customer service
• Sales
• Cash handling
• Communication

Location

• United States

Work Type

• Full-time

Experience Level

• 1+ year

Education Level

• High School Diploma or GED
• College education is a plus

Salary/Compensations

• $17.70 per hour

Benefits

• Daytime hours with potential for Sundays off (dependent on location)
• Growth opportunities throughout the U.S.
• Competitive starting pay
• Paid Time Off accrued throughout the year, increasing with years of service
• Generous 401(k) match with Traditional and/or ROTH choices
• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
• EXTRA Healthy Wellness Program with rewards towards medical premium
• BenefitHub discounts (apparel, auto, electronics, entertainment, pets, travel, etc.)

About the Company

• Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide.
• Founded in 1977, with headquarters in Salt Lake City, UT.
• Believes the world is a better place when people love what they do.
• Redefining the self-storage industry.
• Offers competitive pay, excellent benefits, a great culture rooted in core values, and opportunities for career development.

Equal Opportunity

• We are an equal opportunity employer and value diversity at our company.
• We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.