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About the Role

The Key Holder is a key employee responsible for maintaining good customer service, accurately recording sales, and assisting with merchandising. This role supports profitable business operations through floor supervision and opening/closing responsibilities, reporting to the Store Manager.

Responsibilities

• Serve customers and accurately record all sales.
• Assist with merchandising responsibilities, including stocking, pricing, and maintaining store neatness.
• Support the operation of a profitable business through successful floor supervision.
• Perform opening and closing shop responsibilities.
• Clientele and understand customer needs.
• Drive business by reacting to customer needs and wants.
• Act in the best interest of the customer.
• Suggestively sell based on product knowledge.
• Think creatively in business and seek sales opportunities.
• Effectively communicate with store manager.
• Provide constructive feedback to shop management.
• Respond well to feedback from management and follow directives.
• Identify problems and report them properly.
• Arrive on time and be floor ready.
• Participate in store meetings and management meetings.
• Assist in tagging new merchandise.
• Restock sold items.
• Maintain a professional phone presence when calling clients.
• Maintain a visually enticing store that is neat, clean, and organized.
• Respond promptly to emails from management while working.
• Take assigned lessons and quizzes.
• Receive and process transfer orders and RTVs.
• Open and close a store.
• Understand surrounding retail competition.
• Abide by Clare V. policies and procedures.
• Prioritize workload to maximize efficiency and minimize impact on customer experience.
• Seek creative solutions to challenges.
• Maintain a healthy work environment.

Requirements

• High School diploma or equivalent combination of education and sufficient work experience.
• 1+ years retail experience.
• Strong verbal and written skills.
• Ability to communicate effectively.
• Strong eye for fashion.
• Ability to perform effective selling techniques to achieve sales and repeat business.
• Basic computer skills.
• Physical requirements: lift/carry/move 40 lbs. minimum including fixtures and product.
• Ability to work a flexible schedule including holidays, overnights, weekends.
• Ability to open and close a store.
• Able to travel to other stores within the market/region.

Skills

• Customer service
• Sales
• Merchandising
• Communication
• Problem-solving
• Fashion sense
• Selling techniques
• Computer skills

Location

• Los Angeles, California

Work Type

• Part Time
• Onsite

Experience Level

• 1+ years retail experience

Education Level

• High School diploma or equivalent

Salary/Compensations

• $19/hour for Part Time

Benefits

• Paid sick time
• 401(k) with company match
• Quarterly Gratis for product purchases
• Employee discounts

About the Company

• Clare V. is a line of accessible-luxury pieces born and based in Los Angeles, California.
• Founded by Clare Vivier, the brand reflects her unique background, passions, and vision.
• Production is kept local to Los Angeles.
• The brand partners with local and global organizations making a positive difference.
• Clare V. is committed to conscious practices.
• Collections are bold yet enduring, elevated yet accessible, and charming yet practical.
• The brand headquarters is in the Atwater Village/Frogtown area of Los Angeles.

Equal Opportunity

• Clare V. is committed to creating an inclusive environment for all employees and welcomes applicants from all backgrounds to apply.
• We believe that diverse perspectives make for stronger teams and better ideas.
• We’re proud to be an Equal Opportunity Employer and are committed to creating an inclusive, respectful workplace where everyone can thrive.
• In compliance with applicable federal, state, and local laws--including the California Fair Employment and Housing Act (FEHA)--we do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other protected characteristic.
• We are also committed to providing reasonable accommodation to applicants with disabilities. If you need support during the application process, please contact us at alysadearborn@clarev.com.
• Our company conducts background checks as part of the hiring process after a conditional offer has been made.
• A criminal conviction will not automatically disqualify you from employment.
• We consider the nature of the offense, the time elapsed, and its relevance to the position.
• Applications will be reviewed on a rolling basis until the position is filled.